“I went into Kal Tire today and got new tires put on and it was amazing service, loved the service that was provided also loved how there was a little waiting area with a coffee station and water we sat there comfortably and waited for our car to be done, I would definitely go back there for service again.”
“Driver arrived ahead of schedule. He asked nice questions and seemed really concerned. He examined the engine and other parts of the car for issues. It only took him a couple calls, and then he had my issue resolved. I really appreciate it.”
“We purchased tires for our Pathfinder from Costo as their price was good due to the $150 discount. We had them installed and wanted to make a special mention about Craig who went abive and beyond each and every time we came in.Craig is truly a value to the company and this should be reflected in his renumeration. These days, customer service is ? and Craig has the right approach ? ?Th”
“I manage a Territory and my career in sales requires me to travel daily between 200-300 kms daily.
I called 3/4 of garages in Sudbury to try and have my car repaired as ny drivers rear wheel bearing needed replacement and the closest appointment i could find was over 7 days. I called Fountain tire in Friday at 4:00 pm as a last ditch effort to try and hopefully get in by next Wednesday. Robin answered the phone and told me to drop it off Monday morning first thing and that whatever the issue was, it would be diagnosed and repaired and he would give me a ride home. Here I am Monday at 2 pm, keys in hand my car drives like a dream. He also picked me up in a huge snowstorm and was happy about it!!
Robin, Cory and Sarah bring old school service back to a time when uncertainty seems to be the only order of the day. They treat you like family. You just don’t get this level of service from ANYONE anymore in the auto repair business and anyone looking for honest friendly reputable work, this shop does it all.
Thank you so much for turning a complicated issue into a flawless and pain free experience… Glad I found MY shop. Keep up the great work!! See you soon?”