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October 2023 by Ivonne Correa
I went in for a car wash on my way to work yesterday morning, I have a brand new car and want it to look nice. Went in, and the man was very friendly, even suggested I go for the top tier wash as it was on sale. Once I was done, I noticed that there were 2 new scratches on my car, one that is more noticeable than the other. That sucks as it is my first brand new car, and I was trying to take care of it, and in doing so, I ended up with scratches. Be cautious when using this car wash.
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October 2023 by Giant Baby
Super provocative and inarticulate female cashier.
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September 2023 by Edward Xin
Would give zero star if it had the option. Extremely rude woman works at the cashier. She didn’t want to solve the problem I had with Petro points and impatiently ignored my questions. She asked me to go away so that she could do business with the next customer. I cannot believe such rude behavior in Canada! I will not give business to this Petro store any more and recommend people to stay away from it if you don’t want to upset yourself.
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August 2023 by Tukii
I came here to add gas. I tried 2 different pumps and there is a internal error in the plum. I went inside the cashier, this rude customer service named Peyman, just threw 2 receipts to me saying ur card got declined, first of all my i didnt even enter my pin and it already got rejected. So he told me, do you have another card? But i didnt want to listen to him since he was so rude, so i paid with the same card and it worked, guess their pump has a problem and also their service.U dont shout to me and throw me the receipt when u dont even know what the problem is.
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July 2023 by g r o a k y D o r /\/\ o u s e
Nice and friendly staff. Clean inside store. Bought a lotto here, hope I win!
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June 2023 by Hxhchc Xhjxhc
Went to the gas station to show the employee how theres still soap on my car and shes like its not her responsibility.Don’t trust their carwash machine!
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May 2023 by Gff Des
Terrible experience with car washing and gas! Drive all the way through traffic just to get yelled at by the male cashier telling me to leave and find another place!Horrible customer service! Instead of helping customer to solve the problem, they ignored the customer’s issue. Do not recommend!
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January 2023 by Paul Kim
Really rude staff. Went to pay for my pump and an attendant named Kiku began screaming at me for some reason and began asking for my ID while I was trying to pay for my pump? Bad customer service I do not recommend this location.
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December 2022 by Rodney England
I was a loyal customer, I called to see if they had an item in stock (which I’ve done many times as it’s a drive for me to get to their location) and told me I had to come in and wouldn’t give me this information over the phone. Absolutely pathetic.
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September 2022 by Sahil Kumar
I just visit to the store the lady name kuru was horrible. I asked her to play wheel of fortune but she played megadice instead. and she didn’t even gave me ticket. That was valid for tonight draw. Bad service i’ll never visit again……
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August 2022 by Arian Mokhtari
Lady named KURU...you need a new job.
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August 2022 by Tina
Horrible service, do not go there to support a place that's rude! Was paying for gas and didn't have my physical Petro Points card, so I showed my card info stored on Stocard (which worked at other locations), the man rudely said "I told you before you need to update the app", I was stunned because it was my first time at that gas station. I told him he never told me before and it' my first time there, and I'll just pay then. He refused to believe me and repeated that he told me before, which in reponse I repeated again that it's my first time at that station. He then went and interupted me and repeated myltiple times "it's fine" to stop me from talking. Super rude!! Didn't occur to him at all to apologize! Ridiculous! Feel like he saw my skin colour (I'm Chinese) and was thinking we are all the same! Racist! Horrible place. Have filed a complaint/report to corporate! If you don't want to work there, then don't!
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June 2022 by Yuji Wong
Bad idea to have a car wash there. My glass got scratch!!!
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February 2022 by Sue Hu
I went to wash my car today and the 3 digit code didn't work at the machine.. I pressed dor help and the lady was very rude and told me to restart the app.. I told her I did that twice... I went inside to the cashier and showed her.my 3 month pass and asked her to print me out a wash scan so I can wash my car... she refused to and told me to leave and go somewhere else.. another customer was there as well and said the cashier was being so rude and she should be printing you out a wash scan reciept.. she deserved to be fired for being so rude... I had a similar issue at the other location on kennedy and 7 and they printed a scan code for me so why the heck couldn't she do it. I asked for her manager's name first she didn't want to give it then finally told me her name is Mariam.. I hope someone takes action on this horrible experience. This happened today around 625pmUPDATE!!! I contacted customer service and they took complaint down and they said when it comes to the car wash the cashier or the attendant is able to print off a scan receipt so that we can go ahead with our car wash
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September 2021 by Jud S
The service I received this morning was ok, but the manager at that gas station is completely rude and has a terrible personality, especially during pandemic. The manager did NOT wear a mask when entering inside the gas station. Please DO NOT go to this gas station!!! It is completely unclean and not safe to go.