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October 2024 by max m
I had a frustrating experience at the Mercedes-Benz Markham dealership. It took them nearly 40 minutes to find my car key, which clearly shows they don’t manage customer keys properly. It was a complete waste of time.
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October 2024 by David Kahkejian
WORST Car dealer Ive ever been dealt with. I highly recommend not to purchase a car because once your car needs a service, your gonna be suffering. 0 servicing. People are very disrespectful and dont help with solving your problem. They just keep repeating themselves and dont like to solve issues. They even mentioned to “cut the line” because they were not able to provide what I was looking for. Overall highly recommend to make sure double check this location while making a purchase or service. 0 customer service. Never seen this type of service in my life.
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October 2024 by Vinny A
Very busy for service.
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October 2024 by Zaid Gaibi
Walking into Mercedes-Benz Markham, I immediately felt welcomed by the team, but it was Isaac who truly made my visit exceptional. From the moment we started talking, I could tell he was knowledgeable and genuinely interested in helping me find the right car rather than just making a sale. He took the time to understand my needs and preferences, asking the right questions to narrow down the options.
What really stood out was his attention to detail and how he tailored the experience to suit me. He patiently walked me through the features of each car I was interested in, answered all of my questions thoroughly, and made sure I was comfortable with every aspect of the vehicle before making a decision. Throughout the process, he never pressured me or rushed the decision, which made me feel respected as a customer.
Isaac’s professionalism and easygoing personality made the entire experience feel effortless. By the end of the visit, I knew I was making the right decision, and a large part of that confidence came from the trust I had in Isaac. His customer service was exceptional, and I’m thrilled with my new car.
I’d also like to thank Jimmy, my financial advisor, who made the financing process smooth and stress-free. He clearly explained all the options and helped tailor the best financial plan for me. I wouldn’t hesitate to recommend Isaac, Jimmy, and the team at Mercedes-Benz Markham to anyone looking for a smooth and positive car-buying experience.
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October 2024 by Lovedeep Singh
It was a delight to work with Ben Izadi! This guy deserves more than 5 stars honestly. He has a great amount of patience and professionalism, along with a thorough knowledge of the automotive industry. I never felt rushed to make a decision. Rosalina helped us with test drive. One thing that really impressed me was how Ben consistently kept in contact, improving the overall buying experience. If you're in the market for a new or used car, I strongly suggest getting in touch with Ben.
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October 2024 by Joffee Z
Premium three-color experience
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October 2024 by Suleman Malik
Came for the first time to buy parts, guy named Pilly served me & he was an amazing guy to deal with. ?
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October 2024 by ross sen
MB Markham Service Visit
2024-10-11
I am a Mercedes-Benz Canada customer for 24-years and prior US & Overseas for decades. I used to get my periodic services done at MB Mid-town (now closed). Today visited MB Markham for first time for Service-A at 8am and waited in lounge (great coffee - minus goodies of Mid-Town) for 1.5hrs since (sadly) shuttle wouldn’t operate beyond Finch Ave. My Service Advisor Raku S. accommodated me for Express Service, he coordinated with service technicians expeditiously and got my service done on time as promised. He was exceptional, knowledgeable and professional made me feel confident, satisfied how important my selection of brand loyalty for decades that I depended on Mercedes-Benz for my transportation needs in luxury. I am content that I paid a premium up-front to travel in safety & comfort and when it comes to maintenance & upkeep I could trust & depend on this Mercedes-Benz dealership (at Markham) that valued my decision.
I have also met Assistant Service Manager Cornell, the maestro overseeing the service staff & technicians to provide the best service experience we deserve. It’s a busy place and I recommend making appointments online and a dedicated Service Advisor will call & follow personally to accommodate your timing, questions and provide advice to keep your vehicle in top condition till next service call. I highly recommend this location at Markham and elated with the service experience today. Thank you Raku and MB Markham.
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October 2024 by Anton Raymond Rajendram
Terri has been helping me for years as a concierge at Mercedes-Benz, and she’s always a pleasure to work with. She’s incredibly friendly, professional, and always makes sure everything runs smoothly. Her positive attitude and dedication really stands out, and I appreciate her excellent service every time!
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October 2024 by Amjad
I had a fantastic experience at this Mercedes dealership location with Ben and Rosalina. They were highly professional and efficient. I will go back to them for my future visits at this dealership
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October 2024 by Hazar Panc
I recently bought a car from this dealership and had a very good experience. Johnny Yuan, my salesperson, was very attentive and answered all my questions before purchase and followed up after the sale to ensure I was happy with the car. I highly recommend Johnny and the other staff at this dealership.
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October 2024 by Nan Li
Shawn Zhang is awsome！
Hes a whole package of Benz Pro！
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October 2024 by Jay Perera
We purchased a certified pre owned vehicle from Mercedes Markham and the service we got from Rosalina and Ben was absolutely the best. They were professional and did everything within their ability to do the best for us. It was the same service we got even after we walked in for a warranty matter few months after the purchase. I highly recommend Ben and Rosalina and Markham Benz.
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October 2024 by James
Very unknowledgeable staff. Even the basic engine information is not known.
Some can't even speak English properly.
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October 2024 by Dawn Warren
Terrific customer service!!
