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October 2024 by Joanna Zhou
I got my engagement ring yesterday! Thank you John for making this happen. We went to John’s shop three times and John was patient, professional and friendly during the whole process. John never pushed us to make the decision, rather, he gave us sincere advice and I could tell that he truly wanted to help.
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September 2024 by Andre Dasilva
I honestly don't even know where to start, from start to finish John made this whole experience easy and exciting. We shopped around before a friend recommended Kestane and I was getting super overwhelmed. As soon as i entered through the doors at Kestane and spoke to John i felt comfortable and knew this was the place. John was very knowledgeable and informative, not once did i feel pressured into purchasing something. Even with the tight deadline i gave him, he focused on my fiancée's ring and made it work. I would definitely recommend Kestane Diamond Jewellery and will purchase jewelry here in the future.
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August 2024 by Nicholas Mancini
I recently purchased an engagement ring from John and I'm extremely pleased with the service I received. After visiting other jewelry stores prior to seeing John i didn't need to look any further after visiting him. From the explanation of the variations in the Diamonds to the advice and recommendations John gave, the service I got was amazing. I would highly recommend Kestane Jewelry to any of my family and friends.
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August 2024 by John
Overpriced, unfriendly, outdated sales tactics. Not recommend.
I drove 50km out of may way to come to this store, only to find a sour faced old couple greet me reluctantly at the counter, despite the fact that I was the only customer in the store. I told them that I was shopping for a gold cross and chain for myself, my daughter, and possibly my wife as well, and that I was a repeat customer. However, they were visibly annoyed that they had to show me a variety of gold crosses, and also answer my questions. They also didn't like me taking pictures and writing down notes of the crosses I was interested in, which I told them I needed to do, so I can show my family, and we can make informed decisions as to what to purchase. After about 10 minutes or so of showing me 5 or 6 crosses, the man put the tray of crosses away and refused to show me anything else, unless I was going to buy something. The lady then stepped in and offered to reduce the sticker price, if I decided to buy something. I then asked to see some chains, which she too was reluctant to show me, or even allow me to take notes of what I was interested in. It was very clear to me at that point that I was not appreciated as a customer should be, and I left the store disappointed and empty handed. This bad experience was a complete waste of my time. I would never buy anything from this place, and would definitely not recommend it to anyone.
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May 2024 by Mark Keh
I know I need an engagement ring, but with my limited knowledge about diamond ?, I really didn't have much to go on, searching the internet only made me more uncomfortable. A friend recommended Kestane Diamond Jewellery, and John was exceptional. He patiently explained all the differences, not only what it means in writing (the 4C) but what it looks like to the eye, how to get the best value, and which aspect would not matter as much. Never imagined the selection process can be so simple. The value you get here is great, better than anything I found on my own search.
Finally got to post this long overdue review after the proposal on solar eclipse. Fiancée loved the ring.
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April 2024 by Julia
Did a great job resizing my ring! Definitely recommend them for your jewellery needs.
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February 2024 by Kovi Sriskanda
John is amazing. He waited an extra hour for my pick up of my ring. I needed the ring that day before I flew out of the country to propose. Went above and beyond. Great customer service, quality and value for the diamond ring I bought. Highly recommend!
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February 2024 by Andi Tchang
John is the best in the business.His knowledge and charisma are unmatched. You will be in good hands if you go ahead with him. He will tell you as it is and won’t try to upsell you/ rip you off. I had a custom ring made by him and he did it within my deadline. The final product was amazing and my fiancée and myself are very happy with the final product.
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October 2023 by Jason Khan
Had a great experience buying an engagement ring from John back in June, after a friend recommended his shop. He was very helpful and patient - and the final product looked amazing!Especially appreciated that he was able to give me a fantastic price on the day I went to inspect the diamond, that was even better than the initial quote from the first appointment.Would definitely recommend anyone looking for an engagement ring come here - likely will get better price and same quality as a spot downtown.
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May 2023 by dylan sargent
John was an absolute pleasure to deal with from start to finish. I screwed up and drove down to pick up my ring when he was closed on a Monday and he even came back and opened up just for me. The ring is exactly as promised and the price was fantastic. I won’t be going to any other Jewler. 10/10 customer service !!
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March 2023 by Mitesh Desai
John is a fantastic jeweller and a good person. He made a fantastic custom solitaire engagement ring and his pricing was very competitive. I will go to Kestane for all my jewellery needs going forward and strongly recommend the same for anyone. Thank you John!
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December 2022 by Olivia Kempkes
John helped us today and was incredibly knowledgeable, helpful, and patient with us in making such a big decision as buying an engagement ring. The value is unbeatable and we’ll have a custom ring ready in just a few weeks!
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November 2022 by Matthew Man
Came to check out this store and I was beyond ecstatic by the service and education John has provided. I came in with an intention to get an engagement ring, John educated me on the different types of diamonds, clarities, sizes, costs and really helped me find the perfect ring. He did not pressure at all or tried to upsell me, instead, he worked around my budget and gave me the best deal without even haggling. John went above & beyond and got me a custom box after I explained my proposal, he got everything done in a timeframe that I needed it. He reached out to me as soon as the ring was done, I went to pick it up and it was beyond my expectations.
My words on this review just couldn't do its justice, I highly recommend paying them a visit for your jewelry needs and experience it yourself. I normally don't write reviews, but this one definitely deserves it. I am finally engaged with the love of my life!!! I just want to say thank you to John and his family for the warm welcomes every time we stepped in and never left with bad experience.
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November 2022 by Heather Sherman
I've dealt with John and his wonderful Mother Nadia for many years and found them to be very honourable.
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November 2022 by Carmen James
The best place to shop for one of a kind piece