“I recently had the pleasure of working with Ryan Murdock, and I couldn't be more pleased with the service I received. Ryan addressed my needs promptly and professionally, demonstrating a high level of expertise in his field. His responsiveness and attention to detail made the entire process smooth and stress-free. I highly recommend Ryan to anyone . Thank you, Ryan, for your outstanding service!”
“hey i am from india punjab i just reached the icici bank meet with abishak sir he help me for each and every step its was a great experience with him and very nice person .”
“Henry Huynh has been incredibly helpful in setting up my terminal! He responded very quickly with troubleshooting some issues for me and got things sorted out. My terminal for cancelled after some issues with the risk protection company (fiser) and it was a huge headache in trying to get in contact with them. Henry went above and beyond in helping me and contacting risk protection for me and for my terminal up and running again in no time. Would definitely requesting for Henry if trying to set up an account!”
“My experience with the branch has been amazing! Got all my questions answered and also received a follow-up call by the representative as soon as possible.The team is quite patient as well at handing customers.Hope to continue receiving such service.”
“Ms.Pardis Khoshniam is an exemplary employee in demonstrating organizational citizenship behaviors. She goes beyond her organizational duty with compassion and kindness and guides customers with great care and patience. As an organizational behavior specialist, I think that she will increase the social capital of this bank and make customers introduce this branch of the bank to each other by word of mouth.”
“Farzane Hosseini at TD Bank provided exceptional service! She was attentive, knowledgeable, and went above and beyond to help me with my banking needs. Her dedication and clear explanations made my experience smooth and stress free. Highly recommend her for any banking assistance”
“Yunjeong Kim helped me open a bank account. Even though I consulted for quite a long time and asked and requested everything, he did his best to inform me. All staff were friendly. My house is close, so I wonder why I came now...Shinhan Bank, Fighting!”
“Had to replace a lost debit card on Jan. 23, 2024. It was complicated because I had thought I had lost my wallet, and had already called TD to cancel my cards, but then had subsequently found my wallet. George was extremely helpful, and gave me lots of advice for next time, and was cheerful and easy to deal with.”
“Amazing service from Grace Kwan. I had the excellent service a banking officer could ever provide. I highly recommend this bank to anyone interested in having an amazing bank services.”
9:30AM - 4PM
4841 Yonge St, North York“Lily helped me with a lot of business today, and her service attitude was particularly good. She not only helps me with the current business, but also provides suggestions for my future financial planning. Excellent service.”
9:30AM - 4PM
9690 ON-48, Markham“Harry Sangaralingam was very nice to me. He helped me set my CIBC student account. He was very kind and patient and helped with the whole process. Thank you Harry!”
“I was feeling really stressed out since there was fraudulent happening on my credit card and I also lost it. Calling on the phone for a support staff was taking a bit too long so I decided to go in person. I went in on February 3rd, 2024 at around 1:35 PM. I was helped by an individual named Hannah and she was very patient and kind with me throughout the process. She explained thoroughly to me what she was doing and never left me in the dark. I wanted to pass on my thanks and appreciation to Hannah. Thank you!”
9:30AM - 4PM
300 West Beaver Creek Rd, Richmond Hill“I can't express enough gratitude for the exceptional service provided by my bank advisor, Mojdeh Asadi Golkar.
Mojdeh took the time to truly understand my financial situation and aspirations, offering personalized advice and guidance every step of the way. Her expertise and knowledge of financial products were evident, and she went above and beyond to ensure that I made informed decisions tailored to my needs.
What sets Mojdeh apart is their unwavering dedication to customer satisfaction. She answered all my questions patiently, address any concerns. Her communication skills is exemplary, making complex financial concepts easy to understand.
Thanks to Mojdeh's guidance, I feel more confident about my banking stuff.
I highly recommend Mojdeh Asadi Golkar to anyone seeking a trustworthy and competent bank advisor. Their professionalism, expertise, and genuine care for their clients make her a valuable asset. Thank you, Mojdeh, for your outstanding service!”
9:30AM - 4PM
650 Major Mackenzie Dr E, Richmond Hill“I went today at this Branch October 16,2024 9:30 am and there is a nice and beautiful lady helps me right away what i need, she was very helpful and kind her name is Farsaneh Moghani . In couple minutes my issue was solved . ??”
9AM - 4PM
5700 Yonge St, North York“Most staff are usually great, but today I thank God I closed my accounts at RBC!
I went today to change $20 to 4 fives, a lazy rep. after waiting for more than 1/2 an hour told me that she will not serve me because I`m not a customer!
(I spent thousands and thousands in this bank as I was a client for over 30 years!)
Now this is how they avoid doing their job!
Now I remembered why it was time for me to move on from lazy staff that make the good ones get painted by the same brush!”
“I had a great experience yesterday in this branch with the associate Mahin. She is very polite, approachable, kind and very knowledgeable about the work she is doing. She solved my problem efficiently in a timely manner. She is great. I am definitely going to this branch for my business. Keep doing good work. Thanks Mahin”
“a new female staff (only 1 month old) helped my mom at 10am and was beyond pleased with her service, knowledge, professionalism. lacking 1 star due to no free parking (perhaps I'm not aware of any? ?)”
“I've had great experiences at this branch in the recent months in helping me with my banking. Raj is knowledgeable, competent, helpful, and always has a great attitude in dealing with all of the our banking transactions and requests. He's gets everything done in a timely manner and always resolves any issues quickly. I think he's an exceptional asset to the team at TD Bank at Towerhill.”
“Today, my husband and I went in to this Bank of China to open an account. Before I went, I read the reviews and I was kind of hesitant; however we still went there because this bank is located right outside Peanut plaza and it's a very convenient location. It turned out the staff are very nice, especially Macie, who's also very nice, knowledgeable and super helpful and accommodated our needs as we were from out of town. I'm glad we went in and opened the account there. Thanks very much, Macie, you're the best!The above review was three years ago. Below review was for my experience during my visit at the branch last week on April 20, 2023.I was at the Branch and a staff member, Justin, was very patient and efficient. He was able to resolve my issue with positive attitude. In general, my experiences with this branch at Don Mills have been very good. Thanks very much Justin for all your help.”
10AM - 4PM
3601 Hwy 7, Markham9:30AM - 4PM
10 Disera Dr #180, Thornhill“Yesterday I visited branch with my husband.We were helped by a new lady in a white jacket....she was adorable very friendly , amazing customer service skills.I was coming to that location for years first time someone actually been helpful and professional and care about customer service experience This branch needs more people like that”
9:30AM - 4PM
8670 Bayview Ave, Richmond Hill“The best Branch , everyone is friendly and lovely there . Best customer service.
Aynaz helped me and she was so friendly .
Thank you to all the staff there for their best customer service.”
10AM - 4PM
2901 Bayview Ave, Toronto“Patrick was stellar. The epitome of amazing customer service. After frequenting this branch several times and having terrible experiences with the Branch Manager who is passive aggressive, and shows no concern or basic customer service knowledge. Patrick the assistant branch manager has restored my faith in this branch. I will no longer travel all the way to the Yonge st location, when I reside a five minute walk from the Bayview branch. Thank you Patrick! I hope you have a great day!”
“After having multiple frustrating experiences completely lacking in empathy or humanity with the big banks, I decided to open my business bank account with Northern Birch. They provide top tier service, fees are far more reasonable, and if there is ever an issue they are there to help. I am so glad I made the switch and I'm a member of Northern Birch now.”
9:30AM - 4PM
5522 Yonge St, North York“I had an excellent experience with Shirin. She was incredibly professional, efficient, and friendly. She went out of her way to ensure my transaction was smooth and answered all my questions with patience and clarity. Highly recommend!”
“Fluent service is provided in Mandarin and English.
Overall, the staff are friendly.
At times, the line can become long, but it is efficient. Representatives checked in with the needs of the people waiting and were able to reduce unnecessary wait times.
I had a lovely client experience banking with Kane. He is professional, personable, and very informative about the competitive services CIBC provides.”
9:30AM - 4PM
9350 Yonge St, Richmond Hill“I had a good experience with this branch. Dylan was very helpful and kind, his colleague made a mistake by depositing my money into a wrong account, But Dylan assisted me with this issue, and helped to put the money back to the correct account. Also he was really responsible and polite.”
“Banks are profit machines and you have to work WITH the people serving you knowing they are not in control of the outcome.
The least you can do is try respecting the staff.”
“My wife and I recently visited to open my first account with HSBC. Met with Wendy Wong, who was very professional, knowledgeable and patient with us. We were so happy with the service she provided. Highly recommend if you need a banker.”