Metro is a well-established grocery chain with over 600 stores in Quebec and Ontario, founded in 1947. It has a strong presence in the region, employing more than 65,000 people across its stores, affiliates, and franchisees. The company is known for its focus on customer satisfaction and loyalty, aiming to serve customers well every day. Customers appreciate the store for its friendly and helpful staff, mentioning experiences with kind employees who go out of their way to assist. Many reviews highlight the high quality and large size of Metro’s food items, such as panzerotti and broccoli salad, which receive high praise for their taste and freshness. The store is often described as clean, organized, and well-stocked, making shopping a pleasant experience. Additionally, shoppers notice the good customer service, with employees making special efforts, whether it's preparing made-to-order items or helping find products. Some mention the store’s cleanliness and the friendly attitude of staff members, including those working in floral, bakery, and checkout areas. Despite some concerns about prices and points compared to other stores, many customers find Metro to be a reliable and enjoyable place to shop, especially appreciating the quality of their food and the helpfulness of the staff.
