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January 2025 by Dr. Amandeep Garcha
I recently purchased the Tudor Black Bay GMT from Raffi, and I couldn’t be happier with my experience and the watch itself. Carrie was wonderful. Given how smooth and enjoyable this experience was, I’m already looking forward to my next purchase with Raffi and build on my watch collection.
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December 2024 by Joe Cosentino
I feel very fortunate to have a Tudor Boutique in my city. The boutique at the Yorkdale Shopping Mall is my exclusive choice for purchasing watches. The staff there are exceptionally friendly and knowledgeable. Be sure to talk to Carrie; she will go above and beyond to ensure your satisfaction with your purchase. I value how, even during the early stages of the COVID epidemic, when other high-end watch stores had the doors closed and were by appointment only, Tudor and Raffi Jewelers always welcomed me warmly. They prioritize their customers and were the first to secure the watch I desired. I feel welcomed every time I step inside.
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November 2024 by Jaskaran SP Malhi
The experience was nice, Carrie Fung is very helpful and cooperative.and I love the watch
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October 2024 by Derrick Zuber
Great customer service and not pushy. These guys know that the watch journey is a process and won’t rush you to decide.
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October 2024 by mike phu
I've purchased a very exceptional Tudor timepiece from Raffi at Yorkdale centre, Carrie has offered professional service in a very friendly manner, she has spent the time and suggested the right watch for my personal intesrest.
I strongly recommend Carrie to any new customers, Raffi Jeweller is outstanding Tudor Boutique.
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September 2024 by be lawless
Poor experience- staff basically fluffed me off when I asked about availability of a new Tudor. Oh well there’s plenty of other AD’s that will provide a better experience.
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May 2024 by Matt Fabico Pe
I had a great experience with Raffi Jewellers. The moment I walked into the Tudor boutique, I was greeted by Carrie. She was incredibly knowledgeable and professional during the entire process. I wanted to get the Black Bay Burgundy on a 5-link bracelet, but it wasn't available at the time, so she told me she would contact me when it comes in. Carrie called me a few days ago, and I managed to pick up my watch yesterday. When I walked in, I was again greeted with warmth and attentiveness. Carrie had my watch ready, and she took care of all the paperwork and resizing super efficiently. Couldn't be happier with the customer service here, and the new watch looks absolutely brilliant!
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March 2024 by TK
Entered the boutique to check out some watches however, was not even greeted by the associate. Had much better experiences at other boutiques and will take my business elsewhere.
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March 2024 by Michael Ojerio
It was a pleasure dealing with Carrie in acquiring my Tudor Royal. She was attentive, professional and accommodating. Very happy with my recent purchase !
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February 2024 by Bryan Monzon
I made my first purchase at Tudor Boutique at Raffi and certainly will not be my last. Working with Carrie was a pleasure and stress free. She was able to get me the Pelagos 39 very quickly unlike all the other retailers in the city. She made me feel like a valued customer the entire process and I never felt pressured to make a purchase from her. I highly recommend Raffi and especially Carrie! Thank you!
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February 2024 by Aj Arcilla
Highly Recommend Tudor Raffi Jewellers at Yorkdale. They helped me in choosing the right timepiece, after contemplating which will be my 1st Tudor piece I finally decided with the Blackbay 54. Carrie was very patient with all of my questions and everytime I visit, she's always very helpful and professional. She also responds back to my inquiries in a very timely manner. I felt assured that I am being taken care of even if it's my 1st purchase with the boutique, and finally I got the call today and my 54 has arrived. The whole purchase experience has been pleasant, I came with my wife and 2 kids and Carrie offered chocolates to my kids and they were so happy, coffee was served to us while chating about watches also as a bonus Carrie even adjusted my wife's older Tudor to fit her properly! Full AD delivery experience! Thank you Carrie! Cheers! - Alfredo
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February 2024 by David T
Purchased my very first luxury watch here with the help of Kyle. He was informative, patient and made me feel zero sense of urgency in making my purchase. Extremely happy with the incredible Pelagos. Would buy again!
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January 2024 by Matt Dios
Thank you Kyle for the great advice, saved my watch!
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January 2024 by David Z
The staff at Tudor Yorkdale are outstanding. Kyle is very knowledgeable, patient and overall a pleasure to work with. I highly recommend Tudor Yorkdale as my experience was excellent.
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January 2024 by Bryan Tennant
So excited to finally get my Rolex. Thank you Susan for the excellent service.