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“I would like to express my sincere gratitude for the exceptional service I received at Blacktoe. I had the opportunity to be assisted by Reggie, an exemplary professional whose attentiveness and willingness to help were remarkable.
Reggie not only provided excellent recommendations on the store’s products but also demonstrated a genuine commitment to supporting my development as a runner. His guidance during my training for the TCS Marathon was essential in helping me feel prepared and confident. I am deeply thankful for all the assistance and motivation he offered throughout this journey.
I am very satisfied with my experience at Blacktoe and grateful to have met someone as dedicated and competent as Reggie.”
“Definitely one of the best costumer service I received. I ordered 2 G.H. Bass through their website and they accommodate and answer my questions about the shoes. Kaya, the store owner was totally friendly even we just met through email. Will definitely repeat order from this store.”
“This store is AMAZING! The best customer service on the planet! And clothes are soooo stylish and good quality! I was there for my birthday, admiring clothes that I didn’t believe would look good on me. The fashion team gently encourage me to try on a few items. I was SO SHOCKED on how spot on they were. It really boosted my confidence and I can see myself in a different light. You don’t get that kind of experience when you walk into a clothing store these days! I live in the US and will have to travel all the way there for the experience. Much love to Zumel & Co!!!”
“Excellent service and good overall selection. However, options available for extra wide feet are very limited. The wyde hallux is the only option that fits me. There are several other extra wide options in the global barefoot market, but unfortunately, there is not a lot available here or in Canada in general.”
“Jordan is a fantastic New Balance associate—knowledgeable, friendly, and always ready to help. He makes finding the perfect pair easy and the shopping experience enjoyable!”
10AM - 9PM
220 Yonge St B021, Toronto
Shoe Stores
“Had the pleasure of meeting Urjani, who took the time to serve me at B2 Eaton Centre as i was trying on footwear, and all she was focused on was ensuring I was comfortable and the fit was right, she listened to all my concerns, and even offered suggestions based on my needs and not what she thought I should do. She advised me to walk around the store and ensure my feet felt right and the comfort was there. She even asked me if i would like some water?! that doesn't happen often, that's true customer service. Urjani has Leadership skills and qualities and I hope those attributes, take her to the top of the business where she can add even more value, She brought me a cup of water and took me over to cashier Simar who herself was of great service, and i appreciated it, Thanks to both Urjani and Simar for stellar customer service”
“Great shop, great owner, great selection. Walked out with some SB Dunks for my son. Absolutely fantastic service. Will absolutely be back - probably too soon. Thank you!”
“I called the store, looking for a pair of shoes and they put them on hold until I arrived a couple hours later. I got the 530s And I’ve been living in them ever since. I walk in them and they are so comfortable. I would highly recommend the store and new balance products in general”
“The very bottom of one of my boots had detached slightly so I visited the store to see if they could be repaired, expecting some glue to be applied which should have done the trick. Instead I was blown away by the great experience I had where I was told it actually falls under the warranty so I walked out with a new set of boots. I couldn't believe it and am so appreciative to the store and manager for doing that, it was such a nice surprise and really made my day/weekend”
“Great new store. Customer service was wonderful. They were able to hold a shoe for me that I've been hoping to get for quite some time. Couldn't be happier. Great selection too. Can't wait to go back and see what's new. 5 STARS!!”
“Love this place. Great brands, options, and styles for men looking for something a bit more interesting. I'd probably be happy wearing anything in the store.”
“I’ll only come here to buy my safety shoes and the only reason is because of Deanna (not me of course, we just have the same name). Like other reviewers have mentioned, she is so knowledgeable and very friendly. The store has great selection. I lost my receipt and needed to submit it to work for reimbursement, Deanna was able to find it and email it to me.Thank you Deanna!”
10AM - 6PM
2130 Queen St E, Toronto
Shoe Stores
“What a delight to shop in this beautiful and even lovely scented store! The salespeople were helpful and very patient, without being pushy. A good range of prices, and even cash back points! What a gem to have here in the Beach.”
“I can't say enough good things about John Fluevog Shoes, and the experience we just had at their Toronto Queen Street store took things to the next level. My partner and I are huge Fluevog fans, so we decided to wear our favorite pairs for a full day of walking around the city, 25 kilometers to be exact! And let me tell you, our Fluevogs were incredibly comfy the entire time. No sore feet, no blisters, just pure style and comfort, even after a long day on our feet.
The store itself is a gem. Bright, vibrant, and welcoming, it truly reflects the uniqueness of the brand. The staff was super friendly, and we had a fun chat with them while browsing the new 2024 winter collection (which, by the way, looks AMAZING). It's always a pleasure to stop by this location, and the energy here just adds to the overall experience of the brand.
What I love most about my Fluevog boots is their versatility. Whether I’m traveling or just spending a day exploring a city, I usually only need to pack this one pair. They're stylish enough for a wedding and durable enough for an all-day adventure in the city. That kind of balance is hard to find! The fact that I can count on them for any occasion, without sacrificing comfort or style, is a game-changer.
If you're looking for shoes that stand out, both in terms of looks and how they feel on your feet, John Fluevog is the way to go. Plus, stopping by the Queen Street store is always a cool experience that makes it even better. Highly, recommend! ?”
“Absolute gem that must be protected at all costs
On my first visit we had a nice chat about what I needed in a shoe, and there was a great selection to choose from for wide feet (normally I'd be stuck with the same pair of New Balance).
After my first wear I realized the shoes weren't secure enough. I also realized I'd lost the receipt, but I decided to go back anyway. They were kind enough to offer me a different model that was still a great fit and provided better support.”
“We were in Toronto over Victoria Day. The Sketcher slip on shoes are so easy to get on and off, but I needed new ones. After trying on several different shoes, we went to the cash. The girl was having trouble ringing in 20% off, she asked an older gentleman (seemed like a manager) to help. He explained to me that he was going to discount it 10% off one item and then 10% off the next item. I said sure no problem whatever is going to be easier for you.He was very shocked with my answer. For being so accommodating he said he will give us another 10% off an item that wasn't on sale.The customer service we received here was top notch. Whenever we visit Toronto, we will always be visiting the Sketcher store.”
“The customer service was so pleasant and fun thanks to Chris! The whole store was filled with something for any style or age group. I had to limit myself to what I chose. Great place in Bloor West!”
11AM - 5PM
2313 Bloor St W, Toronto
Shoe Stores
“Visited here for the first time and got some work tops and jewelry for a very reasonable price. The shop has a really amazing mix of trendy items and classic pieces. All of these though are high quality and seem to last the test of time. So happy I came in today! Currently plotting my next pieces to purchase.”
“Super amazing! Felt like I was part of the family. Picked up a pair of shoes and went back for boots. Definitely will be dropping by again next time we are in Toronto.
Thank you for making us feel special. Love Stix and Stone.”
“Shout out to Sheldon and his customer service skills!!! I stopped at this mall on my way to Etobicoke from Quebec City for a cup of coffee. I entered the store to browse for shoes, as I have been looking for a pair of specific shoes for some months. Despite my looks (after all, I dressed comfortably for driving, not shopping), Sheldon greeted and treated me with utmost respect. He listened to me and was able to help me find exactly what I had been looking for. At no moment I felt rushed nor pressured. I did find what I needed. I love how comfortable and cute-looking my new shoes are. Dear managers, please take note of the gem you have!”
“Great local east end business. The people who work there are so nice that I have never walked out of this store empty handed. They are honest, friendly and very knowledgeable.”
11AM - 7PM
431 Queen St W, Toronto
Shoe Stores
“I’ve shopped at this store a couple of times now, and it’s been a great experience every time. A while back, I bought a pair of jeans that have become my absolute favorite. Recently I returned to buy three shirts and I was just as impressed with the quality and style. The staff is always friendly and helpful, and the store has a great selection that makes it easy to find something you’ll love. Highly recommend checking this place out if you're looking for stylish and well-made clothing!”
“Exceptional service when I walked into the store, the sales associate Jennifer was very patient, and very helpful. She is knowledgable. I wanted to share that and I will be returning to purchase more shoes in near future. She is a great asset to the Ecco team and thanks JENNIFER!”
10AM - 6PM
2597 Yonge St, Toronto
Shoe Stores
“I went in today to buy Birkenstocks. The person that helped me purchase Birkenstocks was named Vicky. She was a great help and recommended an even better pair of Birkenstocks than the one I originally wanted! Friendly and informative, I highly recommend this store!”
10AM - 8PM
773 Queen St W, Toronto
Shoe Stores
“I've walked by this store many times but finally decided to go in the other day. I was so impressed by the selection of shoes and brands and fell in love with brands I hadn't heard of before. The entire staff was super friendly too! Will definitely be shopping here going forward!”
10AM - 6PM
1942 Queen St E, Toronto
Shoe Stores
“Awesome experience! I was looking for shoes for my one-year-old niece and called the store. Nat was knowledgable, friendly and helpful. When I arrived at the store, she had four options in the correct size laid out for me and explained each one. I was able to be in and out in two minutes with the perfect pair of shoes for my niece. This store not only has a wide range of shoes for children, but also for adults. I will come back when I need a new pair of Birkenstock sandals and any time I need shoes!”
“I finally bought my first pair of Jordan's since my my mother had bought me a set when I was younger. I didn't get the 4's, but I bought a version of the 5's I had. These guys were great! Thank you!”
“Ivor will not let you leave the shop until he is 100% satisfied that your shoes fit 100% correctly. You cannot find expertise like his anywhere else in Canada I don’t think.”
“I wanna thanks the staff there specially that angle looking men at the counter. I don't know his name but he was soo kind and sweet spoken.Gosh he was soo gorgeous and kind.thank you so much ??”
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“RUN, don't walk, to the Runners Shop! (I'm hoping no one else has made this joke)
I stopped by this week to get my first pair of running shoes and the owner, Lynn, was so lovely and helpful. She took the time to grab many different shoes for me to try and even examined my stance to find the right shoe for me. She also gave me some really helpful running tips for beginners and was so encouraging. I felt so taken care of as a customer and not rushed at all even though I went right before closing. I had such a great experience here that I felt absolutely terrible when I had to return the shoes I bought because I was unexpectedly gifted a similar pair, but Lynn and Greg were so kind about it.
I will 100% be returning to this store for all my future shoe purchases and running needs and have told my runner friends about it too. I also love how they are not only a store, but they host lots of events and runs and seem to have built a wholesome and welcoming community for runners of all levels. I'm so happy I found this store and got to meet such friendly and lovely people at the start of my running journey. Thank you, Lynn and Greg!”