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December 2024 by Stephanie
Mikaela (I think it's spelled right) helped me immediately and was so friendly! she even showed me something new which I also purchased.
not the girl at the cash though. she was sighing and impatiently tapping her fingers while I was pulling out my giftcard-- not a good look. I almost said nevermind and left.
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December 2024 by R Robinson
Because this isn’t something, I usually notice, but the air here was shockingly dry. I could barely breathe without my tongue, turning into the Sahara desert.
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December 2024 by Elena
Had the worst experience here. Came to ask one member of staff about birthday gifts, she said they have it at the cashier.
After half hour waiting in the line, the cashier said that they don’t have any. But she was so rude, disrespectful and dismissive, I am in shock. Literally, you need to train your staff. I am not shopping at Sephora after that interaction.
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December 2024 by miss. Grace
Aalieh was helping me before I had to catch a train and she was so helpful, kind and knowledgeable about the scents and notes I was looking for, unfortunately I had a time limit and had to leave but I will absolutely be back to this location for her help in refining what I'm looking for, thank you so much! happy holidays!
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December 2024 by shubham dwivedi
Rude staff.
Went there to buy a moisturizer and when asked about a particular moisturizer, the lady suggested one and then went on to force me to buy it saying this is quite famous and wouldn’t leave me alone. She was pretty rude and forceful. I bought a different one.
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December 2024 by SMRITY SRIVASTAVA
Worst Sephora ever. The staff is so rude and ignorant. Better go a little further to the one in Eaton because no one is going to help you here
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December 2024 by Sukhmani Kaur
Too busy staff it seems. Not many to help you out with your makeup. I went there and i roamed there for about 20 minutes because i needed advice for concealer. The first girl at the brow section said you need to ask the other
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December 2024 by reyhaneh shafiee
Rude staff
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December 2024 by Lisa E
Staff are so rude and not knowledgeable… pick another location or just order online.
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December 2024 by Zeina mat
Sephora, some of your employees don’t wanna help and in top of that they aren’t nice. Bad experience and not coming back at this location again.
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December 2024 by ying gao
The short girl with the gold hair is super rude. She is so bad, she can’t provide good customer service and she should be fired ASAP❤️
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December 2024 by Julie
Will not be shopping at Sephora anymore
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December 2024 by Taya P.
My experience is just getting worse and worse every time I shop at Sephora. I spent $300 this time and last time and they don’t even offer any testers in case I want to try something new. I like to try new products and if I like it I buy it, but asking for it, employees just made me feel every time like I’m a beggar. The girl’s face was not so thrilled about my request. I left feeling horrible about me even being there, I’m rethinking my choices,where I should be shopping going forward and will be returning the product to feel better… just bad energy.
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December 2024 by Abdul Aziz Azad
There is no parking
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December 2024 by Raha Bahrehdar
Usually I have hard time to find help!
