-
May 2024 by Nelma Borges
I had a very good experience continuing my training at planet fitness, I worked out mainly at the Galleria Mall unit in Toronto ON, amazing team, very helpful, I had to cancel because I'm going to be outside of Canada for a while and even canceling via phone call was quick , practical and well-oriented!! BEST FITNESS SPACE IN CANADA!
-
May 2024 by Sitthichai Sutthirom
They have been charging me for 5 years after I canceled. I have no idea how that happened, and I was so shocked to see the payment on my debit card. I don't recommend this gym.
-
May 2024 by Saugat Bose
Very congested , poor management . I literally saw people sitting and waiting for machines for 10-15 minutes. Then I decided to quit, all within 30 days. But surprise!! they deducted my next month money as well telling their automated billing cycle happens prior to 7days of month end. I called them to do a manual refund since I have only attended for less than 30 days. They refused!! So absolutely not worth it and totally unfair.
-
May 2024 by Harry Bolaños Vera
The staff is helpful and very friendly, the facilities are always clean and the equipment is in good condition!
-
May 2024 by Vanessa S
Staff don’t clean up, mats are left everywhere around the gym, dumbbells and weights are left everywhere around the gym. I understand gym users should be returning things where they belong but staff are just behind the front counter and nothing is being placed away. There is never paper in the cleaning stands as well too. Just not tidy at all.
-
May 2024 by Bala Kumaran
This is one great place for a beginner!!!
-
May 2024 by Pinter Gyula
The gym is very nice place, the trainer’s are happy to assist you and perfectly clean. The price are fair and service team is so friendly and helpfully.
-
May 2024 by daniel violante
Nastiest gym I've ever been to. The only planet fitness I've been to like this so far
-
May 2024 by Rafael Aveunelly
many other and I whom are probably alone in this city went for a workout on thanksgiving and it was closed without an email to inform about this changes because when i signed up the told me they are open 24/7 365 that made many of us to decided for this gym ..It was very annoyed to go all the way there for nothing as all of us know that it takes a lot of encourage to go to the gym on any regular day so even more on a holiday the same way they keep on sending propaganda about it's locations and specials they should inform their customers about this Holiday hours change. so annoyed! I gave one start otherwise it did not let me post it.
-
May 2024 by Cj Bacorro
staff needs more training on how to handle members who are aggressive and try to kick someone out of a machine(when they are legitimately working out and doing it in a timely manner).a guy kicked me out and after explaining that I am doing the circuit as well, and skipped other machines as they were other occupied or out service, and cant wait as I come here to get my workout done and move on with my day, this guy took the staff and staff came to me asked me if I knew how the circuit works and before I can even properly explain my self (which i think i didnt have too since they have cameras they can check it) guy who kicked me out of the equipment grew more upset, and was accusing me of not knowing how it works and me just jumping in. I left and was already upset as well as I did not want to deal with the individual. Staff was not properly trained to address the situation. I decided to leave. I guess the extra drive to the Gerrard location is going to be worth it.I see people on the circuit sitting on the machines with their phones but no staff batts an eye, and someone legitimately doing their work outs get batted on just cause they dont know to how to address the situation. Very upsetting
-
May 2024 by Paula González V
Unfortunately some people that go there have no respect for others space. They walk through and interrupt the exercises of others without even realizing. This has nothing to do with the gym itself. They keep it clean the entire time.
-
May 2024 by nell pimentel
April 28, 2024: The last few days have been too warm in the gym. Clearly, time for appropriate adjusting (daily) would be greatly appreciated please. Thanks! ?
-
May 2024 by Eric.S Viteri.S
The best attention ever, it’s a great location, very clean equipmentThey helped me with everything even they gave routinesPeople are so friendly
-
May 2024 by Yuri Dragovich
Clean space, lots of machines
-
May 2024 by Joseph Dionigi
Great experience! A pleasure to workout at Planet Fitness.
