“I met Fern today and she was extremely helpful finding me the perfect Gray I have been searching for (CSP-5 Perspective customized). From the moment I walked in, Fern was very attentive and personable. In addition to the exceptional level of service, what stood out for me the most was their team interaction. Everyone was very hands on, knowledgeable and helpful towards each other while meeting customers' needs. This is not the regular Benjamin Moore store I visit but I am so impressed that moving forward this will be my go to store! Thank you Primetime Paint and Paper!”
“So happy we found this store. They sell variety of decorative lime plaster and Limewash paints that are so hard to find in Toronto! The staff is also very nice and genuinely willing to help. Highly recommend!
I have to say that was absolutely the best customer service i had ever gotten at any paint store, or in any store AT ALL. Marina was beyond amazing. We were so picky with our limewash colour and ended up trying multiple shades, she was very knowledgeable and patient. Even adjusted the colour of our sample so we didn’t have to buy another one.
If I could I would give 10 stars!”
8AM - 4:30PM
230 Nugget Ave Unit #9, Toronto“Found RefinishX on Google, while searching for touch-up paint. Hikmat and his team provided me with top-notch customer service. RefinishX, actually inquired about what I needed, in terms of how much paint and how I was applying it. And the touch-up paint I purchased was a 100% MATCH.Highly Recommend!”
“Liam is the best ! Very helpful and knowledgeable. Better sense of humour.
My husband doesn’t get the joke but says 10 out of 10 experience.
Cheers !”
“I ALWAYS have good luck here. The staff are very friendly + professional, plus they are knowledgeable and helpful.The selection is great.The prices are the best in town.This is my "go to" paint shop.”
“We went to the store to get some paint to give a new look to our apartment. There was a young lady working there called Mitra. She went above and beyond to help us get what we were looking for. We had no idea that we were supposed to prep the walls. She explained everything in details and offered high quality products. We're in love with our wall. The staff there are amazing and the products are superb. Would definitely go back and recommend the place.”
“First time been at farrow&ball. It was a great shopping experience ever. Great team, great customer service. Jason was super nice and professional with helping me find the colors. He provided all the detail instructions and guidances. Due to my personal reason, I had to ask lots of favors from them and Natalie was being extremely helpful and offered me the best she could do. Thank both of you!”
“Highly recommended, especially if you live in the city! And great prices. I needed to paint my place and biked over, Gary was able to provide a paint match (based on the chip of paint I took) and set me up with paint, primer, trays and walked me through everything I needed.
He mentioned it takes about 20 minutes for the paint to be ready, I had to leave earlier than that but I ordered an Uber package express so I could have it sent over after the paint was ready, and Gary offered to help load the car without me being there. You don't get this service at a big chain store.
Thanks so much Gary!”