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August 2024 by A D'Silva
Very clean place and has a nice ambience. Fees are 90$ +Tax. Rooms are good size. Receptionist is friendly. The therapists do a great job. The booking is quick. Also accommodated some changes at the last minute. All in all a great experience and highly recommended. RMT is direct billing. Judy is a good therapist
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August 2024 by Yesha Panchal
"I recently visited North Health Clinic for the first time and was disappointed with the treatment I received from the staff.
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August 2024 by Soo
I am grateful that I found this place. Sophia did amazing job on my poor achy body. Her massage is 10/10!!!
Also, it’s clean and nice inside, very soothing environment.
But, they push you tip.
Handing me the terminal with tip options is fine. I choose not to tip. Then the receptionist makes sure if I already tipped the ‘girl’ .
No, I don’t tip my doctor. I don’t tip my pharmacist. And I don’t tip RMT.
Other RTM places I’ve been to specifically say not to tip since they are health care professionals and this place makes me doubt.
I read other people commenting the same complaints. Sara the owner, maybe you should listen to your customer and tell your receptionist not to be too pushy on the tips.
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July 2024 by sarath r
Sara was really a good advisor i would shurely recomend this to everyone. thanks sara
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July 2024 by uday kanth reddy
Excellent ambience, Sophia was talented.
If you have sour body please do visit
Once again thank you
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July 2024 by JITESH VIROTHU
Its very good and great. Massage is very nice and it helps in relaxing.
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July 2024 by Gunjan Marwah Nichani
Update July 15: the owner contacted me a few weeks ago to discuss the feedback shared below. She backed up certain business practices such as the tax and tip, but assured me that insisting on a tip was not something they encouraged and would talk to her staff about this. She also committed to improving the punctuality of the clinic's appointments. She offered me and my husband a free massage in exchange for me removing or updating this review to 5 stars. I said I would update it if I saw improvements, and that this would take time. I believe in honest reviews. We agreed to this. I have not been back since due to limited time and coverage but was planning to go in the next two weeks. Today, however, I received some very standoffish messages from her. She has now refused me service going forward as they are "afraid they cannot satisfy" me. The messages are quite rude and surprising, given I had not even yet responded to her further response that you can see below from two days ago. I was ready to give them a chance thanks to the quite pleasant conversation and agreement we had a few weeks ago. I respect locally owned and especially female owned businesses greatly and want to support them as best I can. However, this malpractice and rude communication has me now looking for a new RMT and updating this review in the wrong direction.
Original review, unaltered, 3 star: Although the massages are good, the service and setup could use a lot of work.
The promos outside indicate $90/hr with direct billing. What it leaves out is that this is without tax and it actually comes to $100. This is unlike any other massage clinic I've been to, and I have been to a lot.
On top of that, they expect a tip, to the point that they stopped me on my way out to confirm I meant to not leave a tip. I've never seen this behaviour for an RMT clinic.
Their booking system also shows the wrong name for the only RMT available so this has led to confusion on one booking in the past, where they had to reschedule me because of their own system.
Last but not least, they are often not on time. It's been an average of 15 mins, with one time being close to 45 mins late. The biggest reason I keep coming back is the price and availability, given they take appointments as late as 9pm. They have also been able to adjust their technique to my pregnancy.
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July 2024 by P Torma
Excellent massage, the RMT removed all the knots and stiffness. I booked again.
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July 2024 by Rajesh Singh
One of the best RMT places in the GTA.. Elaine is very knowledgeable and experienced. I’m a regular for life..
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July 2024 by Torma Pea
Excellent massage, very clean and relaxing environment.
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July 2024 by lagnajit jena
I recently visited North health clinic and I must say, it was an exceptional experience from start to finish. I highly recommend this place to anyone looking for a top-notch massage experience. Whether you’re in need of some relaxation or relief from muscle tension, this is the place to go. I will definitely be returning for more sessions in the future.
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June 2024 by Theresa T
The session was fine. I would've preferred a larger sheet to cover myself (half the size of other places I've been to) and for the RMT to wear a mask (I didn't like feeling someone's breath on my face). Perhaps, a humidifier in the room would help too (I found the air quite dry and it was difficult to breathe part way through my session while I was still faced down).
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June 2024 by Ramses II
The best RMT massage you can get in Toronto. Very competent therapist and the best spotless clean.
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May 2024 by Eggleston Henry
Great massages in a relaxing environment, will visit again for sure
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May 2024 by Kevin Villar
Great massage! Very professional and clean place!
