New Balance Toronto is a locally owned and operated store offering personalized fit consultations, special orders, and a simple return policy, catering to various foot and exercise needs. Customers frequently praise the staff for their exceptional service and friendliness. Many reviewers highlight the helpfulness of team members, including Jacob, Zac, and Stephanie, who go above and beyond to assist with finding the right products, whether for personal needs or gifts. The store provides an impressive range of footwear designed for comfort and performance, available in various sizes and widths. Apparel also features advanced technology for comfort during any activity. Customers express satisfaction with the ordering process and timely delivery, particularly for those outside the Toronto area. Overall, New Balance Toronto is recommended for its fantastic customer service and high-quality products, making it a go-to destination for footwear and apparel.
Thanks Jemimah (Jem) for your help! You were so personable and knowledgeable!
November 2025
The staff were very friendly and helped me choose the perfect shoes I needed for gifting. It’s a lovely New Balance Young St store, and I can definitely recommend it to everyone! I received great customer service — thanks to the whole team! cheers
October 2025
I had a good experience shopping at this location Sherway Gardebs the staffs was polite friendly and helpful. The shoe I purchased is very comfortable with lots of support.
