New Balance Toronto is a locally owned and operated store. The employees are very helpful, friendly, super knowledgeable, patient, and professional. They offer one-on-one fit consultations, measure feet with a 3D mapping machine, and discuss foot width and arch support requirements. The service is excellent, with staff going above and beyond to locate specific sizes, models, or colourways, even arranging shipping from other stores. The footwear is second-to-none in comfort and performance, featuring a great selection of wide and extra wide shoes. The apparel features the right technology for any activity. Customers appreciate the simple return policy and great shopping experience.