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“I was pleasantly surprised after reading some of the earlier reviews. We thankfully had a much better experience when shopping for a rollator. In particular Katie was exceptionally helpful, respectful, kind, and patient. She answered a range of questions, provided several options and did not pressure us to hurry in our decision.”
“I have been wearing thigh high sigvaris medical compression stockings for years and most of them I have purchased from Factory Direct Medical. Several weeks ago, my chiropractor suggested another brand that she said was just as good, and much cheaper. The adage, "Your get what you pay for," applies here. They were horrid. Even though they were the size that reflected my leg measurements, they were so tight that I could only wear them for a few minutes. I immediately went back to the Factory Direct website and bought the sigvaris pair that I always wear.The staff at Factory Direct are wonderful, and are always available to help me when I need some advice. They call back within a short period of time.”
“My experience at Ontario Sleep Care was exceptional, largely due to the assistance of Bill Bistak, the sleep clinician. From the outset, Bill's warm and professional demeanor made me feel comfortable. He promptly provided me with a CPAP machine and took ample time to explain its features and maintenance. The clinic's cleanliness and organization were also impressive.
While I found the prices to be somewhat high, I appreciate that the devices are the latest models available. Understanding my concern, Bill informed me about a government grant program that could help with the costs. He kindly offered to assist me in filling out the forms and applying for rebates, which, though not covering everything, would certainly help reduce the expense. Bill's comprehensive support and the quality of care at Ontario Sleep Care have made a significant difference for me.”
“THE BEST!!! Yvonne helped me out when I needed something for my cpap machine right before I went on vacation, LIFE SAVER! She goes out of her way and helps explain the equipment so you can get the most out of it and understand what's happening when you sleep!”
“I have a friend who paid for installation of equipment and these guys did not install the equipment and their driver just threw the equipment and left. On calling and speaking to them “Christina”, mentioned that the driver did ask for Installation however we denied.Why would we pay for installation and not have the equipments installed.
Anyways, So finally we had the Owner himself who came all the way to have it installed and make it right for the error made earlier. He was kind and considerate, ensured that we were satisfied. Kudos Ken!!!”
“Full stars easily given. Fantastic company. Respectful. Prompt. Professional & Friendly. No waiting around wondering with these people. They mean what they say & their word is gold. Got an incredible lift chair from them that supercedes any I'd tried ever & it's affordable. The eZee Tritan infinite position,zero gravity chair.UPDATE: ☆●☆A year later and the lift chair has never once broken or malfunctioned. This IS the most SUPERIOR quality lift chair with Trendelenburg position capacity on the market.Try it. You'll see.Fred at Surge Medical Supplies sells them.”
“I highly recommend the FPM Solutions, located at 190 Sherway Drive. I had the pleasure of being assisted by Henry Bharrat, who provided outstanding support in helping me choose, adjust, and purchase my CPAP equipment. His professionalism and genuine kindness made the entire process seamless and enjoyable. Henry truly embodies the highest standards of customer service, making him a true ambassador for the company. Thank you, Henry!”
8:30AM - 5PM
77 St Regis Crescent S, North York
Medical Supplies
“Amazing experience with the delivery men. Yousef (hope I’m spelling that correct) and Raoul. Very helpful, kind and had my mother’s bed put together very fast. Great customer service!”
“Unfortunately my order didn't work out because I needed a power wheelchair immediately but the order was going to take 2 or 3 weeks to arrive. I was able to cancel the order no problem and will be getting a refund in 5 to 7 business days. I have ordered items from AC in the past and was happy with everything.”
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
Medical Supplies
“I’ve had an excellent experience from phone calls to inquire and get advice in replacing dad’s back rest of his walker, to special order, to install. Robert is the man for this service and he did a fantastic job. And so did Cheryl for helping me find devices which will be helpful for senior with limited mobility. Every employee that I interacted with in the past couple of weeks were friendly and helpful. The store is clean and organized, easy to get to, with plenty of parking. Highly recommend!”