Marshalls & HomeSense is a retail store known for its friendly and helpful staff, creating a welcoming shopping experience for customers. Many shoppers have expressed gratitude towards specific employees, particularly Mandana and Zakia, who have been highlighted for their outstanding customer service, patience, and positive attitudes. Customers appreciate how these team members go above and beyond to assist in finding the right products and providing encouragement, which contributes to a comfortable shopping environment. While there are suggestions for improvement in some areas, the store's management, including a manager named Lena, has shown a commitment to addressing concerns with professionalism and understanding. Customers feel heard and valued, which boosts their confidence during shopping. Despite some negative experiences with individual staff members, many customers recognize the overall dedication of the team to treat shoppers with respect and kindness. The store is noted for its neatness and cleanliness, further enhancing the shopping experience. With a strong focus on customer satisfaction and a supportive atmosphere, Marshalls & HomeSense continues to earn the loyalty of its clientele, making it a preferred destination for shopping needs.
They were great & processed a return for an item I purchased at Winners. Very helpful!
April 2024
This place is awesome, and the staff was friendly and kind, and the things which I wanted were there, and it was neat and clean. Thank you all for the experience
February 2024
The place is bright and there are many brands. If you look around slowly, you will find good products with good quality and low price.