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April 2024 by Aidan Davies
The only acceptable Easter chocolate stop. Hoppy Easter every
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March 2024 by Lora Hamilton
I have visited the store frequently in the past few months. The team is highly knowledgeable and extremely helpful. I found this to be particularly true of Katie. I see her interactions with other customers, where she has always presented herself as kind and patient. An excellent customer service representative and team player.
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March 2024 by Jessica S
Cashier Katie was very rude. Told her my mom is sick in a wheelchair and wanted a sample. Said no after my friends and I purchased items. She eventually gave it to me but so rude and disgraceful.
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March 2024 by Selvakumar
Mostly it's self service. But someone has to give some suggestions to make us choose the flavour very easily.
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March 2024 by Tharanga Wijesinghe
Excellent
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March 2024 by Rosy A
the store has really good selection however one of the staff members, katie makes the store environment feel incredibly cold and unwelcoming. katie yelled at one of her male coworkers when i was in store. that type of disrespect to a coworker should not be allowed and katie needs to be spoken to. i was looking forward to purchasing the valentine special chocolate but katies attitude and cold demeanour made me so uncomfortable i left. she also lacks customer service skills as she was just glaring at me the whole time.
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February 2024 by Jason Pearson
Polite staff and great
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February 2024 by Mehdi Ouadi
The staff is awesome, Katie and Alex have such an energy and are always caring and smiling, cheers to Louis and Maryam too, I came to know almost all their names by now :)And of course the hot chocolate is the best!
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January 2024 by Ralph Martins
Great store and service, lots of holiday-themed boxes on
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January 2024 by Ila Sharma
Best hot
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January 2024 by Ryan Tv
Overall
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January 2024 by Erica
Staff is totally condescending to non whites and do not give tasters before you purchase expensive items. Even after purchase you have to ask. Not a good
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January 2024 by Andrew Barton
Fantastic service from Risal last week - he was incredibly helpful and did it all with a smile :)
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December 2023 by Ayla Kaya
I bought some chocolate on promotion and some special editions ?
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December 2023 by Andris Batraks
Pleasant shopping experience, sample chocolate was a nice touch.