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December 2023 by Wayne G
This review is for the corporate office at the same building, not the retail store. The LCBO the biggest monopoly in Ontario and nobody can do anything about it, how wonderful. They can fake reviews on their own website to lie to customers, but let’s see if they can take down reviews here on google.
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November 2023 by Guy Z
Headquarter of paradise I shall say? Huge selection, clean and beautiful layout with very friendly service.
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September 2023 by AnTruong Huynh
Good selections and I have been at this location for year. Staffs was great UNTILL someone got hired and did not get attitude check. There’s Asian young lady who working as the Cashier. Could not hear what people saying and full of broken young person attitude - banging pens, throwing stuff with anger. Please behaves better, no one there to take your stress and tiredness just because you are working in LCBO, keep it for yourself. Train your staff or you guys will have issues one day.
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September 2023 by I am Q
This is the LCBO's flagship store with the largest selection of wines in Toronto. A nice and clean shop with competent and knowledgeable staff. Here I found many wines from Italy and France but also from other countries.Beer and cider are available in a fairly large cold room. Quite a lot from Belgium.
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August 2023 by Sean B.
This store has an excellent selection but I have stopped going there and prefer other locations as I find some of the staff to be beyond unpleasant. I actually witnessed one of the staff viciously bullying a customer. Not that I want someone to lose their job, but LCBO should move those who are clearly not suited for front-line customer service to other duties.
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July 2023 by Sam Abtahi
Flagship store indeed, much better service compared to any LCBO location iv ever been to. Beer selection however could still use a boost for sure. There is FREE parking on the first level for LCBO customers for 60mins which helps
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May 2023 by David Llewelyn
Cavernous space featuring all your favorite tipples. Not easy to get to through Toronto downtown traffic, but you get free parking while you browse the shelves. If you can't find something at your local, check out their selection.
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April 2023 by Mike D
One of the best lcbos I've ever been to! Clean, super modern, friendly staff, massive stock selection, bourbon selection is huge. Great job
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January 2023 by VIKAS SUKHADIA
want some booze?! you got to the right place. perfect ambiance and plenty of stock for eveyrthing. Never saw anything running outnwhen I wanted it.
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December 2022 by Chadreka Bright
First time in the new store. Beautiful. Pleasure meeting Christos, very knowledgeable when it comes to wines. Celebrating my 50th birthday . Also at the register Max is awesome and very pleasant. Great customer service. Thank you
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December 2022 by KNefekhra Amunra hotep-ef
I’m African Canadian citizen. Man in his mid 50s . My experience of Racism and Racial Prejudice today. At Queen Quays LCBO wasProfound- ( in a negative way), It Made me feel like my presence was unwanted in Toronto. Downtown Toronto.As I stepped into the store the security guards Punjabi security guard followed me around the store while I was looking for a bottle of Hardy. He stood where I could notice him. Speaking with the officer next to him.They made sure that I knew their presence was close“sure I notice them “Even though there are at least 25 or 30 other people in the store at that time. ..I was singled out as I noticed that I was the only African man in the store at that time.I am a hard working man. Earned my moneyHonestly.This shouldn’t be happening in Toronto .This is wrong . To treat African Canadian man as if we are all criminals. And we are not making any contributing to society .Sincerely,African Canadian Man.
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December 2022 by Andrew Tan
A great location downtown for all your alcohol needs!Very clean and big space housing a lot of different brands!Don’t normally go to a lot of lcbo’s but was impressed with this one! Service was quick in cashing out and totally made me want to buy more and just go to lcbo in general for some coolers even to just have at home!Great job overall!Follow me on IG @thirst_and_taste for better pics, vids and more amazing content!
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November 2022 by Remy Awkar
Fancy, well decorated, extremely organized, huge selection of wine and spirit, everything is staged in a way where you can easily find what you are looking for.When I stepped in LCBO it made every other liquor store feel mediocre to me, all stores should look and feel like this place, prices might be a bit higher, however still competitive and the experience is real.One thing I can say to the staff working there, and there's a lot of them, check up on customers to see if they need any assistance when you clearly notice that they wandering around!
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November 2022 by Vincent L.
Some of the reviews here refer to what could have been an older outlet across the street or nearby. This present-day LCBO outlet is an airy, bright, and well-presented venue at the bottom of a glassy new building. And since the LCBO enjoys a monopoly on liquor sales in Ontario, as well as a huge advantage in beer sales, this store is a go-to not just for folks who live nearby, but for folks from further afield. It's maybe two-thirds the size of a BevMo or Total Wine outlet in the U.S.Why 4 stars, then, for an outlet of a monopoly enterprise? Because they have free wi-fi, which is a godsend if you're an American tourist whose ostensibly free and unlimited roaming in Canada mysteriously zones out from time to time. Also, if you're enjoying the waterfront promenade, this a great way to get inside into somewhere air-conditioned in the warmer months.
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October 2022 by Jane Zhang
This place is amazing. Full of vintages, and everything you could want. The decor is beautiful too. So much selection. There is a separate room for beer and cider at the back, which I had trouble finding.Maybe they should add better signage that you can see from the entrance.
