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June 2023 by Andrew Smith
Omg this lady kills me I booked in advance and she canceled the same day not even a phone I had to call her I’m still waiting for my deposit she never has a stable number looks like she hiding from people lucky thing god and my money was on my side I booked a other venue same day lost so much money no one came out because location was so last minute others may not be so lucky please watch what your doing with her she puts people to run her place until she gets your money then things can change I don’t even write reviews I’m just heart I don’t want anyone to feel the same way she picks and choose I’m still way for my money lady
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December 2022 by Aja Sax
I literally don’t even know what to say. I think the owner was upset that her business partner gave me a deal and thus was AWFUL to me, my vendors, my mother… it was wild. I’ve worked in the service industry for over 20 years and never seen anything like it.It was dirty, unkept, the bathrooms needed to be cleaned top to bottom by my friends, and then she shows up at the end maskless and with her off leash dog?!. Seeing these other positive reviews makes me sad for peoples standards.
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December 2022 by Yunus Hassen
The venue is beautiful but the service was horrible. My fiancé held her bridal shower here, the space was given 30 mins late, they were still cleaning up from the previous event. We were asked to start cleaning up 30 mins before the end of our time as well to prepare for the next event.
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December 2022 by kat antonopoulos
I was recently at an event in this space, and while the event hosts did an incredible job with what they had to work with, overall, the bare walls, dirty floors and washrooms, and the space owner arriving unannounced during the event, unmasked, and with a LARGE unleashed dog had me racing out the door. What an absolute disappointment in what could be an incredible space if it was managed properly.
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December 2022 by M A
money gone. can't find her...
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December 2022 by AngelaC
I planned my birthday here this year. Prior to my event, owner Grace was very nice and welcoming. On the day of my event. We had paid for a whole hour to set up (roughly worked out to $500/hr) as we were not allowed to set up prior to the 6 hrs we booked the venue for. Only the outdoor patio furniture was out, none of the indoor furniture was there until an hour and a half after our set up time. There was a tray was half eaten samosas with cigarettes in them on the counter. The venue was dirty and didn't look like it was cleaned at all. She also had 3 dogs locked in a closet for about 2 hours into our rented time. When we were setting up she was so hard to find. We had rented lanterns and fireplaces, lanterns weren't put up and fireplaces only were lit the last 1.5-2hrs but started to rain so no one really got to enjoy them that much. Which we had in fact paid extra to have for the event. She also charged us for DJ equipment that last minute (a couple hours before our event) she couldn't get. We had to rent DJ equipment from a 3rd party last minute and bring it to the venue. We were promised a refund and once again Grace the owner is MIA. Won't read our messages/emails or pick up our phone calls. She was a better host than the stories I heard previously but I would have rather not have to eat a $700 refund when she had not delivered the services/products to us in the first place. Weeks after my birthday I am still dealing with this situation. Venue is nice but all the stress and for the amount of money you are paying and possibly also loosing due to owner negligence. NOT WORTH IT. Wish she was as genuine as she portrayed at the beginning. There are more details I'm not sharing but overall don't recommend unless you're okay with losing money and not getting the service or products you purchased.
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December 2022 by Alora May
Grace is a scam artist. She took full payment for our event, then went unresponsive. 13 days prior to our event she messaged saying that she was 'locked out of the space by her landlord' and shut off her phone number, did not reply to any emails or calls and kept every cent we gave her. DO NOT book any event with this space.
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December 2022 by Taylor O'Hara
SCAM AND FRAUD.Grace Florence Laura Donati is a scam artist and has stolen our money. We booked the venue for an after party after our wedding, and she cancelled the event and refuses to refund us our deposit. I have contacted her many times and she has stopped answering. Pre-booking, she would respond in minutes..once the deposit was made, she disappears.When I told her she cannot cancel our event 2 weeks out, she said "you can figure it out"About a week after she cancelled, we were contacted by someone named Mehtan, telling us that Grace had tried to commit suicide, and was in the ICU, and therefore could not answer us or process a refund. We went back to the venue the next day, and Grace was healthy and setting up for an event that very night.Grace should not be trusted by anyone, and I am honestly shocked her business is still running. She is a terrible human being. This person and company are complete hacks and scumbags. DO NOT RENT THIS SPACE
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December 2022 by Caroline Tram Le
I wanted to give this event space more but couldn't due to a simple expectation of communication with me. With countless follow-ups and cueing to complete things for my event, these issues could've been resolved had communication been stronger. For context, I gave Grace 24-48 hours to respond to my questions.Issues:1- asking for number of tables required the night before my event. Showing up with a crew of people to BUILD the new tables at the time of my event start time. I was receiving guests while these tables were being put together.2- Cleanliness, the venue was not clean when I arrived for setup of my event. One of their staff members showed up late and brought their dog to help setup. With allergies and sanitation reasons, I do not think this was acceptable.The space is lovely and so is Grace, unfortunately I was not met with the professionalism or minimum expectation you'd have of an event space except convieniently when money was due.They gave us an extra hour as a way to apologize for the inconvenience but the damage was already done. I attempted to follow up with Grace with constructive feedback but you can guess how that was received.
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December 2022 by Nevaeh
Owner is a scam artist. I was scammed of $400 from grace. Grace is a mess and so is the place. She offered my family wine and a cigarette! My wedding was beautiful but it was not thanks to grace.Thank god they shut down!
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December 2022 by Dana Manoli
It's a shame that this space isn't managed better because it's beautiful but it's not worth it to book here. Here's the list of anxiety inducers I encountered when booking a wedding party here:Terrible communication and organization, possible last minute cancellation in mind, had to fight hard for $400 back after bartender was a no-show, unreliable, staff turnover all the time and none of them seem to know what's going on, very intoxicated people were let into our event by the staff, inside floor wasn't cleaned and toilet paper was left as hand towels, also, they burn all the garbage.Talking to the owner isn't completely unpleasant when you're trying to book and we left some stuff there that wasn't stolen, but honestly I'm hesitant to say anything good about this space because if you're thinking about booking here save yourself the unbelievable hassle.
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December 2021 by Yama Zazai
It’s one of the most unique spaces I have come across in the heart of downtown. It has an amazing indoor space and also one of the best outdoor spaces out there. Best part of this venue is dealing with Grace which makes everything so easy, from booking to the end of event. We had several events here and all been an amazing experience for everyone. Can’t wait for the next one and more!!! ????
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December 2021 by Patrice McDonough
This space exceeded our expectations for our 40th September birthday party Imagine Miami in the heart of Toronto, with canopies of sailcloth and loungy white seating around a cozy chiminea. Grace was a super host as she was attentive, accommodating and fun throughout our entire experience.We loved the flexibility of transforming the space into our own vision.Thank you Grace and your terrific staff for helping us make some great memories.
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December 2021 by Parisa L
This place is beautiful and Grace, the owner, has such a chill and great personality that will help your event to go smooth. She’s very accommodative and helps with flexible planning for your event. Did I mention the space is magical? With those antique lanterns and the wooden fireplace and white sofas you will have a night or day to remember.
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December 2020 by Deanna More
Grace was great, she answered every question i had and was always available. The venue was amazing I couldn’t even believe it was the same place i had gone to visit in the day. It was clean and spacious i was able to decorate it to my liking. The security they had provided was such a bonus as he made sure everything went smoothly and was very kind. overall my night went absolutely perfect and i would definitely use this space again for my next event as it is so versatile you can do so many things with this space. highly recommend!
