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April 2024 by Maria Rocha
Had a great facial with Abby. Wonderful service and she provided me with information and tips to help keep my skin in amazing condition. Highly recommended
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April 2024 by Olivier
Faramarz gives amazing deep tissue massages, he’s attentive to my needs and offers helpful advice with my injuries. Evelyn's facials are great, really tuned in to my skin type. I highly recommend this spa!
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November 2023 by Rami Nafe
One of the customer service there accused me of yelling at her and hang up the phone, very rude customer service, I believe her name was Brittany, I am sure she’s works there to obtain customers not have them leave, what happened to the customer service care who pays her bills besides this organization, very unprofessional
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October 2023 by chinenye orazimife
My second visit so far and Danielle has been so awesome, feel super good afterwards. Thank you D?
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September 2023 by Ali Cuhadaroglu
Location is great! The services are extensive and the facility is totally clean. Rod had me an introductory hot stone massage which was totally incredible and extremely relaxing after a long journey. Their talk was super smooth and extremely respectful that made my session seamless. Thanks!
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September 2023 by cattis
I got a detox facial with Evelyn which went well. She advised me on on my skincare routine and what I could eliminate to stop over-exfoliation. Evelyn didn't try to upsell me products either. As for the results of my facial, since I got extractions, I think in a few days I will see results.
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September 2023 by tsion gutu
had my first ever massage today and danielle was amazing at asking questions and guiding me through everything. she is also so kind! the massage was amazing and really released a lot of the tension i was feeling. my body felt so much better and & i left in a wonderful mood due to danielle! the front desk receptionist ( i believe their name is marco) was also so kind and welcoming. such a great spa
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August 2023 by Khaula Zahid
I have been to this spa a few times now. On my first visit, I was randomly given this therapist who is now in my opinion the best in town. Emaan, is not only professional and efficient, but she is also very kind and does her job with her heart. Shes given me the best facials and head massages. My skin feels so soft supple and blemish free. Also her head massage is the best ever. Shes also very polite and mindful of client’s comfort. Highly recommend Emaan at Hand and Stone, Jarvis street. Now I’m a regular customer.
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August 2023 by Najeeb Babak
My wife visited this place for a facial massage and she was amazed with the services provided by the aesthetician.Eman was very helpful, patient and professional with her skillsStep by step she explained the products she used for her face during the treatment and recommended products from Dermalogica base on her skin and SPFher skin is glowing !I am very excited to book a couple facial and can't wait to visit hand and stone
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May 2023 by Ambika Seth
We had a lovely experience at Hand & Stone Massage during the facials I had booked for my Mom and I today. Eman and Shanika did a great job and I will return soon. The only disappointment was the receptionist, who wasn’t welcoming at all and was borderline rude and unfriendly.
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May 2023 by Imene Bouji
Excellent service, very friendly staff! I came in for a facial and could tell the esthetician was experienced and knew how to handle my skin's needs without much guidance. She spent the extra time to provide some add-on services to address some skin concerns. Highly recommend! Looking forward to having a massage there as well.
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May 2023 by Maya Kaye
April 25th; Appointment was at 9am, doors didn’t open until 9:10am and then massage therapist didn’t show up to work. Much better places in the neighbourhood that value customers time, if I canceled on them I would owe for the cost of the massage!
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April 2023 by Nicole
Always professional, clean and on time. It’s been hard to get an appointment recently.
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February 2023 by Malene Charles
Had a gift card for one service at this location and I had one of the best deep tissue massages ever. Customer service was on point too. Definitely will be returning.
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January 2023 by Bereket Negusse
Worst customer service ever. Not customer service communication skill with attitude. After I cancel my appointment and 1 hr drive to the location , he told me my appointment was canceled ( at the location).
