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February 2024 by Ivonne Noguchi
People working there are mean, the guy was following me for every where, he thought that I'm going to steal something, and he didn't show me any of the pairs of shoes that I asked for.
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February 2024 by Peilu Gan
Staff was very helpful. Great selection of items. Even better when on sale.
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February 2024 by i i
Great selection of shoes and very helpful service! I went to buy a pair of Canada West Romeos, which may be the only store they’re sold in the city. Although they did not have my size and colour in stock, the friendly staff helped me with alternative and recommendations
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February 2024 by Amanda Bailey
First time shopping at gravitypope. Gotta say I love the extensive shoe selection. The decor is aesthetically pleasing and the atmosphere is just right. Above all the customer service I received from Storm was amazing. She is truly knowledgeable about product offerings and had the patience of a saint. Thank you Storm for making my first shopping experience at gravitypope a great one.
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January 2024 by Bryant Moshang
Disappointed that the completely wrong shoe was delivered - their e-commerce customer service has been very responsive, and we are still working to resolve the return package. They were responsive to the return, and they resolved my issue. Thank you to the whole team.
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December 2023 by Alexis Clarfield-Henry
I can’t say enough good things about this store and the people who work here. The selection is awesome, they have really nice shoes. Amelia and Anifa went above and beyond to help me find the perfect boot and deal with some returns. Will definitely come back!
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December 2023 by Alex Tam
Great retailer, store and web staff go above and beyond to help. Thanks Aimee @ Edmonton!Got my first pair of Red Wings here.
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November 2023 by Veronica Rutherford
I went shoe shopping with my partner today and had a great experience. Amelia was lovely, super helpful, and the store has an excellent shoe selection. Would recommend if you’re shoe shopping in the GTA.
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October 2023 by Mina A.
The people who run the online are careless , made an order for $ 720 , cancelled my order thinking I am reseller , what a terrible store this is when you think you support a small business, where is the owner of the store , don't shop from this store online ? Not worth your time , workers poorly trained !
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October 2023 by Kash Pourdeilami
Walked in when the store was practically empty. All the staff were in their own corner doing something not offering to help. Waited around 10 minutes and left after no one even said hi. This was middle of the day Saturday in a time they’re not even busy
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September 2023 by Ashley Michaud
I love the selection of shoes at Gravity Pope! The service on the other hand could definitely improve. I’ve shopped here many times & can honestly say I have never had a great experience with customer service. While I appreciate the staff has to go up and down stairs to get shoes, I find that where customer experience is lacking is in the overall store culture/attitude. Every staff member I have interacted with has made me feel like I am an inconvenience to them. I have always had to seek someone out & I have never once been greeted walking in or while walking around the store. I will continue to shop there because I enjoy their unique selection of footwear but if you’re expectation is good customer service this isn’t the place for you!
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August 2023 by Andy Whyte
Pretty good store with nice staff. No one really knows about The Gravitypope. This is Torontos masked avenger. Their very own vigilante. The Gravitypope has been in the shadows hunting criminals for a decade now and rumour has it he either works in store or is the owner. I feel like his physical presence would be obvious. Those gravity powers are crazy and you’d notice if you were near him. Or maybe he can turn them off like a switch. I guess then you’d spot the Crucifix in his pocket or the Pope hat. Who knows, but you should definitely come and try to spot him.
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August 2023 by Emma Jackson
I had a great experience at Gravity Pope - Cole helped me pick out my new favourite shoes. He even offered to order in a pair from another shop, but in the end I decided against it. Will absolutely be returning next time I need new shoes!
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June 2023 by Valentino Strong
I ordered from their website Veja sneakers that I could not find in store in Montreal. They sent me the tracking number once my order was ready to be shipped and I received my shoes within 8 business days. Great service, thank you!
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June 2023 by Spencer Rebelo
Took approx 1 hour to get the shoe size I wanted. Store wasn’t that busy. Been treated with more care at Walmart ?
