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April 2024 by Joshua Lee
Charging $5 for a return label is madness. Penguin pick up does it for free so it's cheaper to take the ttc to the nearest penguin pick up if you have to. Oh and plus they're rude. Do not come here.
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November 2023 by Jasmine
Avoid this location, this is not a proper FedEx, they provide very limited services. Employees are rude.
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October 2023 by Sumi Sumi
Very bad service. No fedex service
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July 2023 by Katou Ni
1. Don't use FedEx choose another courier service.I've always had problems with FedEx, but this was the last straw. I went to go pick up my sister's package because my sister is unable to go because she was busy, and they wouldn't let me pick it up because it was not "my" package. I showed a valid photo ID and address. Never using FedEx again. And the person I interacted with at this location was very rude and disrespectful.
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July 2023 by Lilian Wang
I would give zero stars if I can.The worst FedEx experience I ever had in my life. I wanted to pick up a package. The man at the front desk is extremely rude. He is pretty racist towards east asians. I have both english and asian first names but the package only shows one. I understand he needed to confirm my identity. So I showed him my ID, my shipping confirmation, my order number and info with the sender, my lease, two FedEx door tags.**FedEx's main office already approved the pick up information. Yet this guy STILL refused to give me my package. He refused to call or email with the main FedEx office to confirm the information that they have internally. He refused to even talk to the sender company to confirm information even though they (including the manager)were on the phone ready for him. I think at that point I noticed that he was purposely being difficult. This is my second time going back and I'll prob have to go back again.FedEx should consider firing this guy. Intentionally causing problems for asians who have two names after the person and the sender showed legal documents and contacted him AND AFTER fedex approved the identification information is just racist. I have both names on these documents.
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June 2023 by Lilian W.
The worst FedEx experience I ever had in my life. I wanted to pick up a package. The man at the front desk is extremely rude. He is pretty racist towards east asians. I have both english and asian first names but the package only shows one. I understand he needed to confirm my identity. So I showed him my ID, my shipping confirmation, my order number and info with the sender, my lease, two FedEx door tags.**FedEx's main office already approved the pick up information. Yet this guy STILL refused to give me my package. He refused to call or email with the main FedEx office to confirm the information that they have internally. He refused to even talk to the sender company to confirm information even though they (including the manager)were on the phone ready for him. I think at that point I noticed that he was purposely being difficult. This is my second time going back and I'll prob have to go back again. FedEx should consider firing this guy. Intentionally causing problems for asians who have two names after the person and the sender showed legal documents and contacted him AND AFTER fedex approved the identification information is just racist.
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February 2023 by Clara Tan
These hours are ridiculous for anyone with a weekday 9-5 job (which is most people). No weekend hours, no late hours, not even until 6PM which is when the Print City this FedEx is a part of closes their doors. Imagine having to take time off work just to pick up a package from here. Absolutely ridiculous.Also FedEx is the only shipping company that consistently gives me grief, loses my stuff, and gives wildly inaccurate tracking information and delivery estimates. Please use Canada Post instead if you're looking for well-priced quality service.I dread having to come here.
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December 2022 by Dan S.
Efficient, friendly, and professional.
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December 2022 by Barthalomeow The Great
Truck 971284 cut
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December 2022 by Fred
Very expensive compared to other carriers.A paper delivery would have costed me 50$, then I took it to Canada post just to cost me 1$.
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December 2021 by Guy Amodio
Expensive
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December 2021 by Samuel Tersigni
Extremely rude, defensive, disrespectful, and overpriced. Charged $8 to print a shipping label. Also did not want to provide a receipt with no explanation. Go literally anywhere else if you can.
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December 2021 by MrChocheech
They pay their employees poorly and the service we receive ok our deliveries is just as poor, despite the high fees they charge customers.
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December 2021 by Allison Burket
FedEx is the only courier that doesn’t leave packages at Shoppers or other Canada Post locations when someone isn’t home, only at a ship centre like this with terrible hours - no morning, evening OR weekend hours.After not even ringing the doorbell when I was home, I spent hours on the phone trying to make a plan to get the package delivered during a time I was at home. FedEx did not deliver during those times, finally agreed to leave it at this location, but requires me to take time off work to pick up
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December 2020 by Melissa Chaperon
very bad service
