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February 2024 by Jody Preston
Eduard helped to fix our dishwasher. He was prompt and flexible with our schedule and even worked on the weekend. Most impressive was his pricing...very reasonable and though his original quote was less than anticipated (he needed additional parts) he stood by his pricing. Honest and hardworking trades people can be hard to find, we highly recommend Eduard to anyone in need of appliance repair.
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February 2024 by Martin Green
Eduard was fantastic. Responsive, punctual, knowledgeable, efficient and friendly. He diagnosed and fixed our problem quickly. I recommend him highly.
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February 2024 by Jim Jackson
Very friendly and did great work. Prices were fair and reasonable. Don’t hesitate to call them. They replaced my dishwasher motor same day and that included going to get the parts. This company will get you going fast and for the right price.
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February 2024 by Stephanie Cilia
Communicated so well about when they were going to arrive. Let us know about a delay in the scheduled time. We were given an appointment very quickly which eased our anxiety. They were so honest about what the issue was with our fridge and what to do about it. Will definitely use this company again if we have appliance issues in the future!
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February 2024 by Luc Coates
Professional, quick to respond and fast service. I recommend and would use Eduard again.
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February 2024 by Amy Taylor
CN Appliance was quick to respond to my issues with my LG gas oven after I had reached out to several other companies who did not service gas.Eduard set up an appointment for the following morning working around my schedule and was able to fix my oven quickly and within my budgetThanks again Eduard, CN Appliance will always get a 5 star rating with me.
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February 2024 by Lenny De
He is not responsive. He is disorganized and changed the day multiple times. In the end, he no-shows and didn't even have the decency to call and text or pick up a call. Terrible experience.Edit in response to the response: he cancelled once by text due to a family emergency and rescheduled to a time of his own choice. When the time came, he no-shows, didn't call, didn't text, didn't respond to my multiple attempts to contact him. But somehow he has the ability to respond to this review.
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January 2024 by Kaho Suzuki
I contacted Eduard to come inspect our broken washing machine after another company charged us $90 to do a 5 minute inspection (not even taking anything apart), then quoted us a $600+ and 6 week lead time for the repair. Eduard took the time to disassemble the washer, identify the issue (which was different from what the first technician diagnosed), and repaired it on the spot! He also only charged us a fraction of what the first company quoted us. The washing machine works flawlessly now, and he even showed us how to remove and clean the second lint catcher of our dryer that we didn’t even know existed. Thank you Eduard, you deserve every 5 star review you’ve received!!
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December 2023 by Conway Chow
Called on a Sunday and was here within a few hours. Great response. Amazing service. Will recommend to family and friends!
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October 2023 by Brenda Xue
Eduard was incredibly responsive and came to assess my rattling/grinding dryer within a day of messaging him. He worked around my availability and was very communicative, explaining both the issue and fix and keeping me updated on the delivery of the replacement part. His work is professional, fast, and high quality.Will definitely be coming to him for all my appliance issues and recommending to my friends and family!Service: Dryer repair
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October 2023 by Malcolm
I read exceptional reviews and was immediately contacted by Eduard. I explained I urgently needed help with my dishwasher and no response. I followed up once cause it’s been 5 days and crickets. I’m sure their busy but at least the courtesy of a response so I could get help from someone else.
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September 2023 by Phoebe Chan
Our kitchen range hood was not working; I contacted CN appliance repair via their website on a Tuesday late morning. Within 10 minutes I received a call from Eduard and he was able to come and assess the issue by early afternoon.He diagnosed the problem to be a broken motor, and he immediately called to special order in the part.He came in the Tuesday after to fix our range hood with no issues.Eduard is very professional, answers all our questions, and is very trustworthy and reliable. We will for sure call him again should we ever need appliance repairs!Service: Exhaust hood repairs
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September 2023 by Vanessa Tracey
Had CN appliance come fix my gas dryer. They arrived quickly and fixed my dryer in no time. Great communication, fair prices. Would definitly use again!
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August 2023 by Char Aznable
Edward came to repair my downdraft ventilation hood. He ended up having to take the whole downdraft away so that he could he could disassemble it to have a part replaced. It wasn't a simple job. Just imagine the amount of grease inside my 9 yr old downdraft! He fixed it quickly, then returned and reinstalled it just within a few days. Thank you Edward for your professional work.
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August 2023 by Alexandra
I contacted Eduard after having a terrible experience with another company. Initially I was a little suspicious of all the 5 star reviews - how can you not have a single unsatisfied customer in this business? Now I know how, and every one of them is deserved. I told Eduard what I suspected was wrong with my oven, he gave me a very reasonable quote with the understanding that he could only properly diagnose the issue upon inspection. When he arrived he confirmed that that was in fact the problem, gave me several options, and AFTER I chose to replace the control board he said he actually brought it with him - just in case this turned out to be the problem (I guess he would have returned it to the manufacturer if it was something else). After he opened the sealed box, he started to apologize profusely - apparently the connector or something wasn’t new. He didn’t have to tell me that, I would have never known, and he also could have used mine - that part of my control board wasn’t damaged. But instead he immediately went back to the reseller, was back with a new control board an hour later and did the installation. He even did some of the work outside because he didn’t want to disturb my zoom calls. My oven now works perfectly.For reference - the other company wanted to charge me 30% more *just for the parts*, with a wait time of at least a week for the parts to arrive, and that was after they already took an arm and a leg for parts and labor that ended up not fixing the problem.I very rarely post reviews, certainly never this lengthy - but I was genuinely blown away by the experience with Eduard. So knowledgeable, honest, considerate and respectful.Service: Stove, cooktop & oven repair
