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6AM - 8PM
81 Bay St., Toronto
Banks
“Had to replace a lost debit card on Jan. 23, 2024. It was complicated because I had thought I had lost my wallet, and had already called TD to cancel my cards, but then had subsequently found my wallet. George was extremely helpful, and gave me lots of advice for next time, and was cheerful and easy to deal with.”
“Excellent, fast and prompt service. There are two executives who speak Spanish and others who also speak other languages, which makes it much easier to clarify doubts.”
“I would give this five stars as the staff have always been unfailingly friendly and helpful. But Wednesday I went to deposit cash from a local fundraiser (I had put up the float) that the volunteer told me was $500. When the teller took the cash she counted $490. Thing was she did the strangest method of counting, and she did it under the counter where it was hard for me to see. I asked her to count again. Same result $490. But again she did it out of my line of sight and in some bizarre way. So I asked her to have a colleague count it. WOW was she pissed at me. (She wasn’t exactly warm to begin with). Her manager counted it properly, right in front of me and indeed it was $10 short. She was beyond mad at me at this point. So she was right, the customer is WRONG. You win Miss Teller. But in future when I go to the bank and I will return because it’s usually a great experience, I will wait for a different teller . PAULA you are in the wrong job.”
9:30AM - 5PM
1293 Bloor St W, Toronto
Banks
“Exceptional service!
I had the pleasure to receive help from Maria Gomes and I'd like to mention that she was extremely helpful, knowledgeable and friendly!
Also, she's really fast!
I'll definitely go back to her next time I need.
I'm happy I was able to open an account with BMO, I'm a new costumer and she definitely made me feel welcomed.
Thank you Maria! ✨”
“I have been going to this bank for a few months now ever since I opened an account and I have had excellent service from Ivan. He always helps me with anything I need, he is always so friendly and so welcoming. He explains things I don't understand very easily and finishes every service with my complete satisfaction. Thanks to him very much.”
9:30AM - 5PM
1046 Queen St E, Toronto
Banks
“exceptional customer service staff go above and beyond to help you out.i bank with almost all the national bank but this branch of scotia bank stands out .....!!!”
9:30AM - 5PM
429 College St, Toronto
Banks
“Daniela was great
Her customer service and help was way beyond RBC standards and I think she deserves a exposure
I went there with my friend so she open her business bank account but I had minor issue on my account
She not only helped me to solve that issue but she pointed some major issues that my account was facing due to me not paying attention and she solve multiple problems for me and also help me to get debit card on top of my RBC client card!
I was thinking to close my bank account but her great costumer service convinced me that I should stay with RBC”
9:30AM - 4PM
595 Bay St., Toronto
Banks
“I am very thankful for staff at this branch. I lost money at ATM machine. Which security personal saw and brought it to branch for me to get back when I realized it was missing. I am absolutely impressed. Staff very helpful and professional. Thank u so much”
10AM - 5PM
2901 Bayview Ave, Toronto
Banks
“Patrick was stellar. The epitome of amazing customer service. After frequenting this branch several times and having terrible experiences with the Branch Manager who is passive aggressive, and shows no concern or basic customer service knowledge. Patrick the assistant branch manager has restored my faith in this branch. I will no longer travel all the way to the Yonge st location, when I reside a five minute walk from the Bayview branch. Thank you Patrick! I hope you have a great day!”
“Dawn and her team are always super helpful and Dawn always comes across as a great manager, understanding helpful and willing to troubleshoot any issue even when their customer service lines aren't helpful to her. My go to branch.”
9:30AM - 5PM
532 Bloor St W, Toronto
Banks
“I usually don’t write good reviews for bank branches in Toronto but Enis at this location is such a lovely and helpful advisor and he helped me with my requests so much today that I wanted to give 5 stars to this location. Great and polite service!!”
9:30AM - 5PM
640 Bloor St W, Toronto
Banks
“New BMO branch at Bloor west of Bathurst, opening party on Sept 7 2024 ?
Staff are knowledgeable and professional, yet friendly and easy to speak with. Wheelchair accessible ?”
“By far the best location, been banking here for nearly 20 years. But there is always a very long line up for the tellers. Upper management, you need to provide an adequate number of staff. Clearly this location is in high demand. The tellers are great but they can’t keep up with the walk ins.”
“I had an appointment with Ivan regarding unsecuring my credit card. He is the kindest person I have ever encountered in a bank. He explained everything clearly and advised me to provide information in my request, which was then accepted. I appreciate his time and assistance.”
“I can’t speak highly enough of David Britto. He helped us with a problem we had. He was professional and efficient when we came into the branch. He also called us to follow up with extra advice. We really appreciated his support and great customer service.”
9:30AM - 5PM
2454 Yonge St, Toronto
Banks
“I was nervous because I know how the service at banks can be. However as soon as I entered the staff and security were very pleasant. After a short wait, I was helped by Gary who was super friendly and quickly addressed both of the issues I was facing. I had waited 10 days for a replacement card online and the branch helped me replace it in minutes. I’m very grateful for the quality of service!”
“I am very much appreciated Sampson Kong’s service. I went to the Victoria Park & Gordon Baker at 3640 Victoria Park Ave, WILLOWDALE, ON, Transit #: 4235 branch about three weeks ago.
Sampson is patient, compassionate, helpful and exceptional. He listens and cares with my banking issues. He goes beyond and above to help. He demonstrates incredible professionalism and knowledge throughout the process. I am happy that my banking problems were settled with his help. Thank you Sampson and his team.”
9:30AM - 5PM
3041 Kingston Rd, Toronto
Banks
“I Love this Branch…Clara & Mary and all the others are fantastic…I always enjoy stopping in to my branch every so often to see the Best People in Banking 5-star for me…Keep up the Great Job !”
9:30AM - 5PM
557 Danforth Ave, Toronto
Banks
“Looking for a bank you can trust? I've had the opportunity to work with this bank on multiple occasions. Lindita Imer, the Banking Centre Lead, is very professional, has many years of experience and excellent communication skills. Her insights has guided our family through challenging times towards positive outcomes.
As well, Fahad Hossain, a newer member on the financial services team is knowledgable. He's personable and instills confidence in the bank policies and procedures. Highly recommend this CIBC branch.”
“I’m a newcomer from Africa and wasn’t familiar with the Canadian banking system. After reading the previous review today, I wanted to share my experience as well. Santia at TD Bank went above and beyond to assist me, explaining the best financial plans suited to my needs. Her patience and expertise made me feel welcomed and supported. Thank you, Santia, for your exceptional help”
9:30AM - 5PM
45 Wicksteed Ave, Toronto
Banks
“This branch is excellent, staffed by friendly people who efficiently do their jobs. It can get quite busy at times, but the manager, Kingston, is always willing to step in and assist customers to ensure faster service.”
9:30AM - 4PM
555 Yonge St, Toronto
Banks
“Had some fantastic service from a lovely lass named Duyen both today and yesterday in helping me set up my bank account. She was very clear in instructing me on what I needed to bring and was able to set up my account, get me my debit card there and then with my PIN of choice, help me set up my mobile banking app, AND open a savings account, AND let me deposit my cash between my chequing account and savings account. Real sweetheart! <3
I definitely recommend, though might be wise to book an appointment just to make sure you are seen when you want as it did seem like a smaller branch.”
9:30AM - 5PM
1 Eglinton Ave E, Toronto
Banks
“Went for a simple transaction. The CSR trainee Kiril provided excellent customer service. I highly recommend CIBC executives to arrange a training program where humans at this location train the aliens at CIBC Yonge and Sheppard. For clarification, refer to my review about that branch.”
“Everyone who works at this branch is amazing!! I had a credit card that was flagged- for the wrong reason, and Liz Ferreira, branch manager, finally got the card released after many long and involved attempts. Her ENTIRE team were assisting me along the way. Everyone was so wonderful and helpful!! Thank you so much to everyone involved. You really saved me a huge headache. If you ever have banking issues, this is the branch to go to!! These people really care about their customers and went above and beyond for me!! ! Thank you again to Liz and her entire team!!”
10AM - 5PM
747 College St, Toronto
Banks
“I have worked with Kevin Lee on my Cando Mortgage, and he is a true professional. He spent the time to offer me the best available rate, and ensure that I understood the entire process of closing on a mortgage. Patient, kind and understanding. He also kept looking for a discount on my mortgage untie the last minute. I strongly recommend him to anyone else!Omid Pourhosseini”
“I have only had positive experiences at this branch with my tellers and especially my financial advisor, Lenny.
TD really cares about their clients because I do not know any other bank branches that offer appointments after 5pm - they keep their branches open longer to serve us!
Lenny was very attentive and I felt heard when I had questions regarding investments. I even mentioned an error on my Equifax credit report and Lenny was happy to assist in fixing said error.
I'm actually so sad I'm moving out of the area, because like I said earlier, I've always had positive experiences banking at the Dupont branch.”
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“Impressive newer tall rise office building. Great views of city and lake. Cafes inside. Public restaurants 4th floor. Near bus station and opposite Scotia Arena.”