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May 2024 by Ben
Great looking fixtures, would be a customer if not for the very poor customer service.
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April 2024 by daniel lovesarts
I brought an old Tizio lamp with floor base for service last month.
I am very happy with the Showroom Sales Manager: Angelina, for providing me with the best service.
She is very friendly polite and attentive.
I am happy with my lamp back.
Overall 5 STARS ⭐⭐⭐⭐⭐
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February 2024 by Sandy Kemsley
Terrible customer service. I am looking for what I know will be expensive lighting fixtures for my home, and went into this store because I liked what I saw on their website. I asked about track/rail systems and other ceiling fixtures, and was told by the salesperson that these are typically for commercial applications and she couldn’t show me any. She then quite pointedly looked me up and down and said “…and they’re quite expensive” in a tone that suggested that she thought I couldn’t afford them anyway. Very off-putting experience.
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February 2023 by Ted L
Extremely uncomfortable experience. The woman at the store came to me and said hi and just kept staring with wide eyes, I wasn’t sure what she wanted and we stood there in silence and then she said “just looking?” I said yes and she literally huffed away. Mind you I had just entered the store maybe taken two steps. Lol I stepped right out. pathetic
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January 2023 by JJ Lain
Extremely uncomfortable experience. The woman at the store came to me and said hi and just kept staring with wide eyes, I wasn’t sure what she wanted and we stood there in silence and then she said “just looking?” I said yes and she literally huffed away. Mind you I had just entered the store maybe taken two steps. Lol I stepped right out. pathetic
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December 2022 by Maged Sami
Beautiful lighting. Our experience in the store was disappointing though. Angelina was not helpful and borderline rude. Perhaps shopping online or at another location would be better.
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November 2022 by Leah Houston
I can’t say enough about the incredible service I received. There was a mistake in communication so a staff member drove my new light to my home. Apologized and went beyond to make it tighter than right. I just don’t encounter that level of service so much any more.
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October 2022 by Bapuji Family
I went for my whole house illumination .. they only have decorative stuff
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November 2021 by Matina Mandarinakiki
Apart from the overpriced and poor quality of their lighting fixtures, the most strikingly negative aspect of the business is their customer service. The staff was very rude to us when we tried to ask a simple question regarding the price of an item. The reason for the unpleasant attitude towards us was perhaps bc she considered that we would not be spending as much at the store as another family that was also there at the time. We specifically asked her if she would be okay with us asking her a quick question before enquiring about the price of an item to which she "happily" agreed, then when we pointed to the lamp (a tiny lamp that cost $500) she made a very snark remark about not being able to help two people at once. Should the price of the item that we enquired about have been higher, we would not have had the same ageist and dismissive response. The encounter left us feeling very uncomfortable.
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November 2021 by Matina M.
Apart from the overpriced and poor quality of their lighting fixtures, the most strikingly negative aspect of the business is their customer service. The staff was very rude to us when we tried to ask a simple question regarding the price of an item. The reason for the unpleasant attitude towards us was perhaps bc she considered that we would not be spending as much at the store as another family that was also there at the time. We specifically asked her if she would be okay with us asking her a quick question before enquiring about the price of an item to which she "happily" agreed, then when we pointed to the lamp (a tiny lamp that cost $500) she made a very snark remark about not being able to help two people at once. Should the price of the item that we enquired about have been higher, we would not have had the same ageist and dismissive response. The encounter left us feeling very uncomfortable.
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August 2021 by Christos Draxl
Lighting arcs with art at Artimede. They have amazing collections, lighting with flair, functionality, and with quality craftsmanship.
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August 2021 by Claudine Lucente
They fixed my Tolomeo lamp yay!!Excellent customer service!
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November 2020 by M B
Great looking products - too bad the products don’t last and the company does not seem to stand behind the quality. Staff there don’t care
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October 2020 by Andrew Yeung
Always a design leader.
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October 2019 by Gregory Janvrin
Very nice space and gentle staff
