Apple Eaton Centre is known for its excellent customer service and knowledgeable staff. Visitors have praised the assistance they received, including quick resolutions for issues like WiFi problems with the new iPhone 16 Pro. The team is recognized for being super helpful and efficient, often providing detailed guidance that helps customers feel supported. Customers report positive experiences, with staff taking the time to listen and offer assistance, even during busy times. One customer highlighted the exceptional care received after a battery issue, noting that even with a packed store, the staff managed to help them with ease and a smile. Overall, Apple Eaton Centre impresses with its dedication to helping customers and ensuring they leave satisfied. The friendly and proactive nature of the staff, like Arnold and Cali, contributes greatly to making each visit a positive experience.
Busy location in a busy mall. Staff are friendly & knowledgeable & the free sessions are a bonus.
December 2025
I got my new iPhone 17 today and I had a great experience at the Apple Store. Nadia helped me, I was a bit indecisive and I couldn’t choose a color at first but she was so patient with me. Overall, the customer service is great and Nadia is amazing!!
December 2025
Dale was exceptional, i was able to get all the knowledge on my iphone. He was fun and uderstiod my needs, thanks Dale.
