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July 2024 by Karmen Olson
Absolutely the rudest person I have ever met in the world answered the phone. We had called trying to inquire pricing and information about a brace my sister needed and was given no information, said we needed an appointment to ask questions refused to answer any of our questions yet claimed she answered them (she didn’t lol) about pricing or the structure of the brace. We had explained how insurance only covers certain parts and we just wanted to know if the brace would be covered but all was refused not one question answered, we then contacted BIOPED who swiftly helped us and gave us all information with the upmost kindness in under 2 minutes! Don’t go here unless you want to be put down or you want to practice your argumentative skills I’m sure the lady would go at it with you! For the business : don’t bother replying to try to fix it! Your awful call taker ruined this for us completely! I’d rather travel to Toronto.
As response to the response I didn’t ask for… the brace was prescribed and we had told the lady that answered what brace it was we just wanted to know the price and if it was a hard structural base or the compression kind.
lol nothing about the interaction was kind, respectful or professional. Thanks for trying to clarify but I’ll still choose BIOPED or flying to Toronto instead:)
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February 2024 by Marina McEachern
Pretty much a money grab… up selling..I was not informed of ANYTHING pertaining to this device! Inappropriate behaviour,and spent a few minutes putting it on my leg and rushed out the door of my hospital room….. very disappointed?? ……MM..
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July 2023 by Starr Struck
I went here for an air cast with my prescription. Very lovely staff at the front reception. David Caroll was also understanding and kind. Thank you everyone for being so supportive of my injury and financial circumstances. I highly recommend this place!
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March 2022 by Marco Deschatelets
Great polite staff, person who I was talking with about my insoles answered all my questions, gave suggestions about certain shoes, slippers for comfort. Good prices for different supports for your body.
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March 2022 by Jennifer Siemens
Great staff I was treated with respect and had a great experience!
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January 2022 by Jennifer Jean Siemens
Great staff I was treated with respect and had a great experience!
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March 2021 by Shane Joubert
Awesome!! Professional friendly staff!
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February 2021 by tracy mceachern
Efficient Kind Hearted Staff in All Aspects of Keeping Us Walking. Since Very Young I Have Chosen This Team,I Phone With a Foot Issue...Withen Couple Days ..They See Me and Act Right Away at Creating Custom Bracing So I Can Dance Again..Thank You Brian ????
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January 2021 by Joel Diebolt
Professional, knowledgable, efficient, friendly.
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January 2020 by Brittany Zahn
Super helpful and knowledgeable get you what you need
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January 2020 by Vanessa Megan
Always on time. Very professional. They do a great job.
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January 2020 by John Paterson
Great people Great care. But getting in and out could be a little precarious, even more so in the winter.
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January 2020 by jose mendozachicas
Was superbly
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January 2019 by Lisa Winters
Great foot doc s awesome workers
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January 2018 by Susan Zirnsak Pike
Wonderful business, great staff, they explain what will be done. My husband was getting fitted for orthotics.
