Great customer service, a big variety of treats for my pup, and good prices.. great location
January 2024
I had a problem with an on line order. The Manager gave excellent customer service and i was very pleased with the outcome. I would give 10 stars if I could. I would certainly recommend the Thunder Bay store for all your pets' needs. I want to thank the store manager for the great service!
November 2023
Nice clean and well organized store.Getting some help ever so often from the staff would be greatly appreciated.Buying and trying on winter coat for a puppy was some what challenging. ?
Ren's Pets is a leading Canadian specialty retailer with 60 stores in Ontario and the Maritimes and a best-in-class e-commerce site shipping nationally. Founded in 1975 and headquartered in Guelph, Ontario, it was acquired by the Legault Group in August 2021. Ren's offers the largest selection of pet supplies, including pet food, treats, and toys for your Pet's Best Life. It is an industry leader in high-quality grooming supplies. The Ren's Promise guarantees knowledgeable staff will help you find the best food for your pet. The Ren's Reward program lets you earn free food and redeem points online or in-store. Ren's Pets offers a best-in-class AutoShip program delivering pet essentials, including raw food, on a convenient, regular schedule.
