“I went to the Ashley store to look for a recliner for my husband's birthday which was the next day. I found a great recliner with help from Chris Prystanski. Together, Chris and store manager Matt were amazing, working to make sure the delivery was immediate. These guys are top notch. I never had a better experience buying furniture. Unfortunately, the recliner was not suitable so after contacting Chris, my husband and I went to the store where he choose another recliner. While we were there we also decided to update our sofa. We chose a great new sofa with matching ottoman and are very pleased with all our pieces. Chris is friendly, knowledgeable and listens to your needs. Both Chris and Matt have a sense of humor which made our time at the Ashley store even more enjoyable. We left the Ashley Home Store happy, satisfied and with our wallet intact, as we received good value for our purchases. We will be back! Thanks Guys! ? (Unfortunately I can't post pics as we are having flooring installed but I will update this review)”
“Purchased an LG fridge from The Brick, Thunder Bay. . I dealt with a salesperson named IVY ST. JEAN.
She was super helpful, kind and not pushy. She answered our questions and helped us thru the entire purchase with ease and kindness. We’re looking forward to the arrival of our new fridge! Great job.”
“I was inline at the customer service waiting for someone to help me. There were at least three other employees leisurely standing behind the counter. Brenda came out from a room and seen I was waiting for assistance She immediately called me up and offered her service. She resolved my problem and dealt with my issues quickly. She showed professionalism, courtesy and good old fashioned costumer service. Thank you Brenda for you service and assistance.”
10AM - 6PM
831 May St N, Thunder Bay“Joel was very knowledgeable and helpful. I bought our king size bed over the phone that I needed for next day delivery to our new home When I arrived it was all set up as promised. The bed was even better than I could have imagined. He really understands your needs and wants. His pricing is very competitive and upfront. Thanks Joel for a great choice for us.”
10AM - 8PM
410 Memorial Ave, Thunder Bay“Today i went to surplus furniture searching for a mattress , i have been to many other places in town and all of them were either over priced or the staff was uninviting and tried to push product on me i never even asked about. That being said , Right away when i entered surplus furniture i got a good feeling!! Richard , Steve and Jack as well as the rest the staff were very inviting and listened to me and and what i wanted price wise and mattress wise , they worked with me very patiently and addressed all my concerns or questions with smiles on their faces, HIGHLY recommend if you are searching for furniture you stop by surplus furniture on memorial , GREAT STAFF , great prices and just a very professionally run store. Definitely will be back !”
“I have been a shopper at Reid’s since 2011.
Made another purchase today sales people are extremely whitty friendly and knowledgeable
Had my favourites saved on my phone but I hadn’t gone through the entire product line but we found something in budget which was better suited than the ones I favorited .”