“I'm writing this review because I just had a stellar experience over the phone with the front desk. Our company made a booking online, but needed to make a change. Turns out there was also a technical / IT error with the booking - not their fault, but I'm certainly glad I called them! It felt like the front desk agent went above-and-beyond to investigate the issue and had our company rebooked easily. Our company books 100+ hotels across Canada and I appreciate that this hotel front desk helped alleviate some booking pain.”
“At arrival our booking wasnt on the computer but we were able to cancel and rebook so as not to be charged twice. The room was clean, the beds comfirtable and the pool was nice.”
“I'm writing this review because I just had a stellar experience over the phone with the front desk. Our company made a booking online, but needed to make a change. Turns out there was also a technical / IT error with the booking - not their fault, but I'm certainly glad I called them! It felt like the front desk agent went above-and-beyond to investigate the issue and had our company rebooked easily. Our company books 100+ hotels across Canada and I appreciate that this hotel front desk helped alleviate some booking pain.”