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November 2024 by Samantha Sitar
Katie is the best! She has a really great understanding of my style and always points me in the right direction for accessories!
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October 2024 by Robyn-Leigh Cadieu
Vicki was kind warm inviting and knowledgeable. I appreciated her energy and customer service
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July 2024 by Shelby's Shitzu
I was window shopping and everything looks so nice. Employees are friendly but don't have a lot of patience for window shoppers.
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June 2024 by Jennifer Sheppard
Excellent (on-line) Customer Service!!
Edit to original review.
I had an issue with my purchase, but the company jumped on it and rectified the problem as fast as anything.
The product is lovely (unfortunately unwanted), the delivery turnaround time was exceptional, and the quick customer service is outstanding.
Charm Diamond should be proud of what they bring to their customers.
I will now be returning the unwanted item and buying a ring in its place.
Thank you for being so responsive and helpful.
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May 2024 by Riya Choudhary
Amazing service by Katie, was very helpful and friendly. Gave me an amazing deal. Would definitely go back :)
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May 2024 by Reilly O'Doud
What a great shopping experience. Very friendly and helpful. Went above and beyond with the service here today.
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April 2024 by As John sw Gamache
best quality rings and necklaces. Good customer service I give this company five stars as I love their team recommending this to anybody.
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March 2024 by aishwarya v
I visited the store to purchase a ring. Good collection and friendly staff. Thank You Charms and Tanzila for helping me make the right choice.
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March 2024 by Omer Sherriff
Had a wonderful purchase experience from this store and a young lady named Tanzila helped me select my first ever gold chain.
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March 2024 by Shawn Leitao
I recently had the pleasure of purchasing jewelry from this company, and I must say, Tanzila provided exceptional service. Her expertise and friendly demeanor made the experience truly enjoyable. The jewelry itself is exquisite, reflecting the company's commitment to quality. Highly recommend!
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March 2024 by Pritish Darji
Thank you Charms and Tanzila for helping me get the perfect gift for my wife. Really appreciate all your help in selecting the right one for her.
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March 2024 by Hardika Narayankar
Really good store! Tanzila helped me through all the collection! She was very sweet and helpful! Definitely recommended
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January 2024 by Lee Ellis
Ring was not sized properly the woman took all my information and forgot to take my ring until I gave it to her
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August 2023 by dj c
I had an incredible experience at Charm Diamonds, thanks to their amazing customer service and the wonderful atmosphere created by their friendly family of employees. I visited the store to seek assistance with adjusting my watch links, and I was immediately greeted by a kind and attentive lady named Gillen. She kindly offered to take a look at my watch and, within a mere 2 minutes, skillfully adjusted the links with utmost professionalism.The level of service I received was truly top-notch, and I cannot emphasize enough how impressed I was with the seamless and efficient process. Gillen's expertise and friendly demeanor made the whole interaction a pleasure, and it was evident that she genuinely cared about providing the best assistance to each customer.Furthermore, I must highlight the exceptional prices offered by this place. With their amazing prices and outstanding customer service, I can wholeheartedly recommend this establishment to anyone in need of watch services or any other products they offer.Overall, my visit left me thoroughly satisfied and confident in the quality of service this place provides. Their staff's dedication to providing a positive experience for their customers is commendable, and I am grateful to have come across such a welcoming and customer-oriented business. I'll definitely be returning for any future needs, and I encourage others to do the same!
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