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November 2024 by Sandra Jager
Excellent customer service, friendly and knowledgeable staff
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November 2024 by Chris Atkinson
Very pleased with staff attention and going out of their way to personally deliver our purchase when it was needed quickly.
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November 2024 by Margaret
I went to the Ashley store to look for a recliner for my husband's birthday which was the next day. I found a great recliner with help from Chris Prystanski. Together, Chris and store manager Matt were amazing, working to make sure the delivery was immediate. These guys are top notch. I never had a better experience buying furniture. Unfortunately, the recliner was not suitable so after contacting Chris, my husband and I went to the store where he choose another recliner. While we were there we also decided to update our sofa. We chose a great new sofa with matching ottoman and are very pleased with all our pieces. Chris is friendly, knowledgeable and listens to your needs. Both Chris and Matt have a sense of humor which made our time at the Ashley store even more enjoyable. We left the Ashley Home Store happy, satisfied and with our wallet intact, as we received good value for our purchases. We will be back! Thanks Guys! ? (Unfortunately I can't post pics as we are having flooring installed but I will update this review)
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October 2024 by Adriana Crupi
Overall our experience was amazing . Your sales associate was very knowledgeable . helpful and accommodating .
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October 2024 by Alfa Paul
We recently purchased a dining table and bar chairs from Ashley, and I can't recommend the store enough! Not only do they have an extensive selection all in one place, but the staff is also exceptional. A special thanks to Andrew Hansell for his invaluable assistance in helping us find the perfect pieces for our new home. We're truly grateful!
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October 2024 by Blake Grootenboer
Amazing experience at Ashley Homestore from entering the showroom to the final product in our bedroom. Very friendly and helpful when looking around in the building, Matt was super informative and helped us find a bed that was right for us. Thanks again!
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October 2024 by cccsaas
Excellent experience! Chris Prystanski was great to deal with, not pushy and helped us find just what we wanted. More informed about products then other stores. Manager Mat was great to deal with as well
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October 2024 by Karen Noga
The staff were so helpful and friendly. It was my first time shopping there and I was impressed with the service and selection. I didn’t feel pressured to buy which I appreciate. I am very happy with my purchase.
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October 2024 by Ryan B
Awesome experience working with the Ashley's team in Thunder Bay, specifically Mat and Andrew. They made the shopping process so seamless and honestly easier than I thought it was going to be with our complex order. Would highly recommend! Thanks again guys!
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October 2024 by Jordan Mitchelmore
Had a great experience over at the Ashley furniture store for my order. I worked with Andrew for my twin mattresses and bed frames. I have worked with others before for other orders ,but Andrew made an impression. He went over and above, using his experience as a delivery manager before to help me decide on what furniture best met my needs. He was very knowledgeable and wasn't pushy. I will be returning here for future purchases.
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October 2024 by Kristy Hansen
We bought the Cabalynn dining room table & chairs with the assistance of Matt who was super helpful. We loved it so much that we’re now ordering the hutch to go with!
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October 2024 by Bronson Keough
Great customer service and a friendly smile from Matt. He took the stress out of our purchase and provided my partner and I great detail on the table sets we were looking at. Ashley Home store in Thunder Bay has always delivered on their services!!!
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October 2024 by Jordan Ekstrom
The manager was incredible. Would highly recommend shopping at this location. They were all very nice and accommodating, especially to us out of town folks. Couldn’t be happier with my experience.
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October 2024 by Mariah Bailey
We got our dream couch here! The manager was very open to hearing our story and he was very empathetic with our spending
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October 2024 by Bonnie Crowe
Rosie was extremely helpful, to work with.
