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9:30AM - 5PM
9 Pine St N, Thorold
Banks
“I recently opened a savings account with TD Bank, and I was fortunate to have Shams B Rahman assist me. She was an incredible representative—extremely efficient, knowledgeable, and attentive. Shams took the time to answer all my questions patiently and thoroughly, guiding me in choosing the right account to meet my needs. She made sure I understood the different options, explaining both the benefits and potential drawbacks of each, so I felt confident in my choice.
Thanks to Shams’ exceptional service and dedication, I’ve decided to stick with TD for my banking needs. If you’re looking for someone who genuinely cares about their clients and makes the process smooth and stress-free, I highly recommend reaching out to Shams at TD Bank!”
9:30AM - 5PM
7957 McLeod Rd Building E Unit E1, Niagara Falls
Banks
“This a very great bank, the tellers were very kind to me and my grandson, we go there often and when my grandson asks for cool and rare coins he can exchange, the teller exchanges the coins to him happily.”
9:30AM - 5PM
100 Fourth Ave Unit 11, St. Catharines
Banks
“I switched to this bank outta proximity, and the fact RBC just shut down my old account without tellin me, but i gotta say am very happy with it, & feel like i lucked out, not a fan of banks, am also not the typical face youd meet in one, but the employees here always nice, helpful, and fast. Realized today i dont give em enough cred for what they do. Well here it is. Great staff.”
9:30AM - 5PM
380 Scott St, St. Catharines
Banks
“As far as the tellers go, they seem to know how to perform the tasks that they need to in order to do their jobs.The customer service associates (people who are there to try to sell you loans, investments and insurance), are competent.”
“Moved back to Niagara after many years and miss the small town touch my local BMO offered. They worked with me on a new mortgage and financial planning - Jonathan Koles has been amazing to work with, very honest and professional. Give him a call!”
“All staff were friendly and helpful. Charleen was really helpful with helping to set up my smart account and explaining everything I need to know. Very easy process!”
9:30AM - 5PM
31 King St, St. Catharines
Banks
“The staff at the King St. location, which has been unfortunately closed, were always amazing. They were friendly and very efficient. No matter where I was in the city, I would go out of my way, to use said location.”
“Love this branch! The tellers are ALWAYS happy and friendly. Not only professional but know how to create a good relationship based membership. It does not matter if I have two penny’s or a million dollars in the bank the folks here treat us all the same which is great! Anyone that says anything otherwise must not have anything nice to say!Thanks again.”
“We use PenFinancial because of their great follow-through on commitments. Had an appointment today for my 92 year old Mom with Adam, and somehow times got mixed up. I mentioned it was difficult for my Mom to get out, so Angie stepped right up, checked out Adam's notes, and got everything done for us. Really appreciated.”
9:30AM - 5PM
200 Fitch St, Welland
Banks
“It was great experience with Dawna.
She has a good willing to help people and it works properly.
I strongly give a special thanks to her!!!”
“I cannot praise Jennifer Johnston and the team at Pen Financial Credit Union enough for their exceptional service in handling our mortgage needs. From the initial consultation to the final paperwork, every step was seamless and stress-free, thanks to their professionalism and expertise. Jennifer went above and beyond to ensure we understood all our options and found the best solution tailored to our needs. The entire staff was friendly, efficient, and responsive throughout the process. We felt supported and confident every step of the way. If you're looking for a reliable and trustworthy partner for your mortgage needs, I highly recommend Jennifer Johnston and the Pen Financial team. Thank you for making our home buying experience a breeze!”
9:30AM - 5PM
91 Queen St, Niagara-on-the-Lake
Banks
9:30AM - 5PM
7452 Montrose Rd, Niagara Falls
Banks
“I went in today to apply for a credit card and the lady in the bank, Angie helped me save a lot of money on service fees without even having to ask! Thanks Angie”
9:30AM - 5PM
185 St Paul St #177, St. Catharines
Banks
“Although I was the first one to visit branch since it got open that day but I’ve came multiple times and the staff is very polite and helpful. Banking Advisors and Tellers are really good.”
“I am writing to share my exceptional experience with Scotia Bank in Lincoln St., Welland, which I believe deserves recognition for providing outstanding service. I can confidently say that this Scotia Bank Branch stands as the best bank I have encountered thus far.Megan, the Branch Manager, who went above and beyond to accommodate my needs and surpass my expectations. Megan displayed an exceptional level of professionalism, understanding, and dedication towards meeting my banking needs.What truly impressed me was Megan helped me allocate time to repay my CEBA loan, despite having only two days remaining. Her willingness to assist and prioritize my needs demonstrated her commitment to providing exceptional customer service. I am confident that the continued excellence of this branch can be attributed to the kindness and dedication of its employees, just like Megan.Additionally, I would like to express my gratitude towards Salim, who introduced me to Megan. Salim's recommendation played a significant role in my decision to experience the exceptional service provided by the bank.Considering the outstanding service and the exceptional customer experience provided by Megan, I am seriously contemplating moving my accounts to this branch. Moreover, I will not hesitate to recommend this bank branch to my clients and colleagues looking for a bank that goes above and beyond to fulfill their banking needs. Thank you thank you... Megan”
9:30AM - 5PM
440 Niagara St, Welland
Banks
“I am very pleased with Niagara and Thorold branch. The manager C.C was great and responsive. I was treated
respectfully and she took care of my issue. I thank u for the great banking experience.”
9:30AM - 5PM
7555 Montrose Rd Unit D-1, Niagara Falls
Banks
“I am always treated very well at this branch and no one bothers me about why I am standing in line rather than using the machine. I appreciate the respect the staff gives me as well as the great service.”
9:30AM - 5PM
285 Geneva St, St. Catharines
Banks
“I don't even bank with Scotiabank, but am going out of my way to leave a positive review because of the incredible service I received from Diane. Courteous, helped me with my inquiry, and even though I wasn't able to get my situation resolved that day, she made a great effort and pointed me in the right direction. All you can ask for, 5 star experience!”
“Tracy Cahill an employee at CIBC was very kind and the bank policy in embracing New in Canada Customers. As a new customer you can easily go online and open both a debit and savings account and I can confidently assure you of the best outcome.
My best advice to all CIBC potential customers is that they may take advantage of opening both a saving and a debit account since the future feels good with some savings to spend in the future.
I could not leave the premises without consulting on Credit card, CIBC has a good police for their clients once you have secured an account with them. Things can happen and you may need to cash out urgently and that's when you realise that CIBC credit card has got your back on that .
Never panic for financial emergency,CIBC has your back.
It is my hope that one day CIBC will fly beyond boarders so as to serve the global community especially Africa where there is an immense potentiality.
Kind regards.
Elvis Kirwa Kemei.”
9:30AM - 5PM
343 Glendale Ave, St. Catharines
Banks
“I would like to praise Taylor, a banker/teller at Scotiabank in Mountain Lock Plaza on Glendale Avenue, for her outstanding customer service skills. She demonstrated exceptional professionalism and excellence. Other employees of Scotiabank could benefit from following her example, as her customer service truly sets a high standard.”
“My sincere appreciation for the outstanding service and advice I received from Matthew Scordino during my visit.
Matthew was incredibly knowledgeable and patient, answering all my questions about RRSPs, Spousal RRSPs, mutual funds, and more. His expertise and professionalism made my experience both informative and enjoyable.
I am writing this review to extend my thanks for giving me him time and helping me take a crucial financial decision.”
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“A beautiful lady in this branch spent nearly 2 hours in my service and supporting my personal business. She's very good and kind. I am very thankful for helping me.”