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October 2024 by Dennis Madokoro
ASK THE PRICE FIRST!
This was my first contact with TPAR, Thornhill Precision Auto Repair. I was shopping aroung for a good mechanic after my trusted mechanic Pat, ( our family was with him for over 30 years) from AutoGenics on Woodbine retired.
My goal that day was to get my winter tires installed and an oil change. Also, I wanted to get a feel for Simon and TPAR.
With Pat fromAutogenics, he would always call me with an estimate and ask for my ok.
With Simon I was asked if I wanted a service maintenace inspection. Pat had always looked over my whole car in a similar manner BUT this was always done without a charge.
This was MY MISTAKE in saying yes to Simon for the service maintenance inspection. Simon charged $ 175.50 for this inspection. i regret that I did not ask the cost, my bad!
However, my comment here is that Simon did not offer or mention the cost of this inspection.
For a first time client who was really only checking out TPAR, my feeling is that this was an oversight by Simon.
For me, as a fixed income pensioner who will be 80 next April, this $175.50 charge was quite a surprise.
I will try Simon and TPAR one more time, BUT I will DEFINITELY ASK THE THE PRICE BEFORE I consent
My rating may change after that next visit,
Dennis Madokoro
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October 2024 by Bryan Nguyen
Great service, team provided me with amazing standard of work and always kept me updated on my car!
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August 2024 by Albert Lee
Quick and good service.
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July 2024 by Sandro Miranda
Horrible communication, and zero accountability taken by Simon for his lack of comprehension. Disgusting treatment of a repeat customer. My advice is to avoid, as there are many places which can offer much better customer service Waugh a higher quality finished product.
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July 2024 by Abhinav Shukla
I went here for a repair on my car. Simon clearly explained to me the parts that needed to be fixed and how much it’ll cost. The quote was lower than a lot of other shops. When I finally got my car after repairs, my bill was actually even lower than the quote, because Simon found out that the damage was less than what he initially anticipated during the quote process. The repair quality was also great. Id recommend this shop to anyone who appreciates honest and quality service.
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July 2024 by Gary Bist
Having had several cars in to fix dents and scratches, I can attest that Thornhill Precision is one of the best. Consider Thornhill Precision when you want your vehicle to look its best.
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June 2024 by Joe Hong
Simon went above and beyond to ensure my repairs were done right, on time, and stress free. He got me an original Honda bumper even though my insurance wouldn't pay for it. He kept me up to date on the repairs and was patient and very responsive to all my questions and concerns. I hope I never get rear-ended again but if I do, I'll be going back to Simon and the team at Thornhill Precision Automotive & Autobody.
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February 2024 by Clinton Wai
Thank you Simon for the fast service and excellent advice. Will go back in the future.
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January 2024 by Dave H
The team did a great job on repairing my door on time and for a fair quote. I appreciated how respectful the whole process was and my expectations on quality of repair, honest communication, and fair dealing were exceeded. I fully recommend. Thank you.
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December 2023 by Jay C
This is my second experience with Simon and Precision Auto. The reviews are spot on. Simon is honest and easy to deal with. My new favourite local auto shop. All my cars will be going here from now on.
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November 2023 by Raveena Yin
We have been performing car maintenance and repairs at Precision for over ten years. Our prices are fair and our repair services are of excellent quality!
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November 2023 by K-Jet
The team is very professional, and we are very satisfied with the service every time. The price is consistent with the quality! The boss is very kind!
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November 2023 by William Hau
Another good work done by Precision. Have the AWD drive shaft replaced yesterday. Smooth!
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September 2023 by Ricky C
bring my rav4 in for body work, Simon is very professional and honest, he will stand on customer side to get things done. I used to work in a body shop when I was in high school, his workmanship is excellent. if I ever need body work done again, he is the MAN.
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September 2023 by Meggie Cheng
I have been bringing all of my vehicles for maintenance for over 20 years. Simon/ Rex took over the business 10 years ago.Today they still have my business. Keep up the good work guys.
