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November 2023 by Abi Rad
The owner very helpfull, I get what I need to repaint a place.
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May 2023 by Caterina Gracile
This is not your typical Benjamin Moore paint supply store. They have many specialty paints and stains. But, more importantly, Edwin the owner and his lovely assistant are quite knowledgeable and so very helpful in making sure you get what you need. The attached picture is proof of this. I needed a stain that would beautify and protect my new cedar fence and this was their recommendation. It turned out absolutely beautiful! Thank you Edwin! I have been a customer for close to a decade. I am definitely a repeat customer!
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March 2023 by Saad Al Haddad
The people were extremely efficient, friendly, and nice. Provided recommendations and the service was excellent.
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December 2022 by Ravi Nageshar
Helpful staff with lots of products and stock
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December 2022 by Yas Sadeghifard
Extremely professional , polite and helpful
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December 2022 by Raed bani hani
Very rude un professional young girl and even she not even asked us what we looking for and we were for 10 minutes standingSir you put in your review I was looking for stain pain I wasn’t looking for stain paint she didn’t even bother to ask so how do you know I want stain paint ?????
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December 2022 by Melissa Baker
Truly disappointed and offended with how I was treated. This was my first experience at this paint store and my first time genuinely looking for paints for my full home paint job.I went in asking genuine questions and was quite pleased how the woman at the store was helping me and guiding me in the right direction for my colour selections. I advised the woman I would be buying samples to test as well right at the beginning of our conversation.After a short time, the owner (I presume) came over abruptly and said something to the effect "we have to schedule colour consults and if you want more help then you have to hire our interior designers to come to your home", insinuating that I was wasting their time and wouldn't be buying anything. I was truly in shock - I couldn't believe he would come in and interrupt our conversation in this way. I would like to preface this by saying this was a Saturday afternoon, with NO other customers in the store. They were just standing around and I didn't think it would be a problem to ask questions about paints and colour options (isn't this why you go to a specialty paint store?).The owner then went on to say that so many customers come in here asking questions and never buy the paint or samples and that they only come in because their painters say pick Benjamin Moore colours. I couldn't believe he would unload all his frustrations like that on me. I said that I advised his staff member I would be buying samples and then he started to change his tune.I was overall in shock and turned off at this point and ended up buying the samples and leaving. I should not have even bought them because I ended up going to another Benjamin Moore outlet and received superior service, was not rudely told to buy something or insinuated that I was wasting anyone's time.I recommend looking elsewhere for your Benjamin Moore colour samples and paint. Not to mention, they charge more for the sample cans then every other Benjamin Moore store in the area.
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December 2022 by Ashley Labelle
Very helpful and friendly, which went beyond our expectations. They guided us as first time painters and helped carry paint into our car.
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December 2021 by Erron Danzique
Love the selection and service...Thanks to Edwin and staff
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December 2021 by akram azar
I would like to tell you about the outstanding service I received from Thornhill Paint Supplies this past month. The owner was extremely helpful and provided me with excellent customer service , he was extremely knowledgeable about his products and helped choose the right paint for what I was looking for. I highly recommended this store. I would definitely come back for future home projects
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December 2021 by P Kash
Great owner and staff. Very helpful in assisting with paint supplies. I will recommend to buy paint from this location
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December 2020 by David Tam
The owner took time and patience to answered and explained all my queries.
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December 2020 by Richard Shafie
I would like to tell you about the outstanding service I received from Thornhill Paint Supplies today. The owner was extremely helpful and provided me with excellent customer service , he was extremely knowledgeable about his products and helped choose the right paint for what I was looking for. I highly recommended this store. I would definitely come back for future home projects.
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December 2020 by Peter Wilcox
Great service. So refreshing to receive professional and courteous service. Thanks for your great recos on deck stain.
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December 2020 by Yanela Herrero
Thornhill Paint Supplies is the place to go for all your painting needs!!! I've been wanting to get my kitchen cabinets painted for the longest time but getting it done by a professional it was going to be very costly. I decided to go to this painting store for some advise and they gave me all the tips I need it to do it myself. I had no idea that by using the right products I could get a professional finish and for less than quarter of the money! From walls, ceilings and cabinets I end up having a totally new kitchen! I'm extremely happy with the result. Thank you Thornhill Paint Supplies for all your help and professionalism. I highly recommend it!
