Shoe Stores in Thornhill, ON

“With my Salomon boots having reached the end of their life after 20 years, I was in the market for a bombproof pair to replace them. Having moved out of the GTA and shopped at Sanction when they were Boardzone, was really glad I made the hour trek from north of the city. Showed up with the family, and were pleasantly greeted as soon as we walked through the doors. Making our way downstairs, I was still within earshot of the cash, where I heard a genuine "thanks for shopping at Sanction" to the customers who had just picked up some gear. There was one sales associate who has helping a young couple with some boots/bindings, and it was clear they were very patient in addressing their questions, and walking them through their options. Jack approached me and after sharing with him what I was in the market for, he suggested a few options. I never once felt like I was being "sold" and he offered a number of insights, and was very knowledgeable. True to Sanction's philosophy, it was evident that this shop is "run by riders for riders." In a day when it's easy/convenient to shop online or pop into any big name retail store, there's something to be said about a local shop that offers the latest gear, amazing/approachable/knowledgeable staff, and competitive pricing. Thanks guys for the amazing experience!”

“Ruth helped me find a beautiful suit for my son. She was professional, has a good eye for fashion and knew what would look best on him. Will definitely come again!”

“Excellent management and superior customer service!! Yesterday (Sunday), I and my 2 friends, we were at this promenade location, we were shopping and suddenly and a very upset, arrogant and rude customer walked into the store, started yelling at employees, I’m not sure what was the issues but then a VERY sweet, professional and knowledgeable (very evidently) a very young brown lady came and super calmly asked the customer to explain the problem for her to be able to provide a solution. However, that customer did not try to understand and hesitate even a bit to make the whole situation worse. (I still feel so bad visualizing it). Cutting that all off, that young brown lady handled the whole situation so well, patiently, sweetly, professionally (keeping all the rules and policy in mind)and MOST IMPORTANTLY, providing the fabulous and effective customer support!! We were so happy seeing it that we wanted to appreciate her efforts to the manager, AND GUESS WHAT, when we asked her, She said she is the Manager on duty (Named “Nan”, sorry if we didn’t spell it right?)!! We got surprised and happy at the same time, hearing that. Clearing, the hiring manager/team did not make any mistake having this young lady on board as a manager and they focused on her skills and abilities NOT AGE! THIS PROVES AGE DOES NOT MATTER TO BE ABLE TO RUN A MANAGEMENT POSITION EFFECTIVELY!! Kudos to you girl! ? She was also very kind enough to help us finding us perfect pairs of dresses and outfits in fitting room. ☺️☺️ Overall, throughout our shopping time, we experienced an excellent customer service and pleasant shopping experience.??”

“If I could I would give 10 stars for this particual store. It's the forth purchase I made here and never dissapointed. I'm really satisfied with their quality: comfortable to wear, feeling easy to my feet, and looking fancy. Customer service - always nice and patient. Never returned for refunds - I'll keep these beauties for myself :)). Definitely recomend it.”

“I bought a pair of shoes from this man just one time, a few years ago. They were clearly knockoffs, but I knew what I was buying at the time. It only took a couple of months before the soles had completely worn out, so this is by no-means a quality shoe shop. But you get what you pay for, so I don't think he deserves anything less than 4-stars.”

“For several years now I have been buying shoes for the whole family, for children and grandchildren, in this store. The quality of the shoes is excellent, a wide selection to suit every taste. I want to say a special thank you to the sellers of this store. This kind of help cannot be obtained in any other store, they show many different options, several sizes so that you can choose the best fit for your foot, they offer different insoles, and they play with the children and give them paper and a pen and a ruler and try to keep the children occupied with something. Thanks a lot!”

“Best and kindest expert advice! I love this store and bring my kids here for their shoe needs. There are often if not always exciting and budget friendly finds. I highly recommend! We also got very personalized suggestions and help for my children both last visits and I’m very grateful!”