“Coming here everytime i want to change my phone or need help with my plan upgrades. Svitlana was was very helpful with my purchase. Understood my situation and help me out bettern than anybody could. I would give 6 stars if i could.”
10AM - 9PM
1 Bass Pro Mills Dr, Vaughan“I got into the store with a problem for my screen protector installation for my iPhone 12 in a otter box defender case. Look what? Mudassir got to install it in a very perfect fit and suggested me few tips for phone care. Highly professional man! Meet this guy”
“Today am very happy to reach there because my phone get water damage ND these guys fixed my phone 'thank I save my data "there is a only shop in the plaza that fixed water damage phone too ? ? ? ?”
“Great customer service and in-store experience. Was helped by Aniket in getting a new plan. He explained everything clearly and walked me through the process. There was no confusion and I was able to get a great plan.”
“Spoke with Anahita over the phone to check the prices of Airpods with warranty. She was super helpful. Explained the types of airpods, regular prices compared to today's deals, and what the cost of warranty is. She then let me know when the sale was ending, and if I wanted them to hold it, they could. But there was no pressure in her voice. You can tell she genuinely cared about offering great customer service!”
“Hi, we had a very great experience with one of the roggers representetives, SAM. He was so kind and caring and put a lot of time for us .We could buy 3 sets of mobile phones with roggers.”
10:30AM - 7PM
251 Sheppard Ave E, North York“Great service excellent professional repairs, have used their services many times on various IPhones and have recommended family members and friends and they are all pleased with the results. Very reliable and friendly service. Much appreciated. Thank you.”
10AM - 7PM
571 Danforth Ave #1, Toronto“Oh my so thrilled with this service!! Such a panic attack when my phone charger port failed last night and they were able to clean up the port to full functionality within a few minutes. And I was not even charged for this!! Would definitely return here whether I need repairs or looking for a new phone. Props!!!”
10AM - 8PM
1911 Finch Ave W #18a, North York“Neha helped me with getting my new phone plan with more features than my previous phones company she did a great job, very friendly service at the Jane and finch mall I got today.”
10AM - 9PM
1800 Sheppard Ave E Unit F013, North York“Hey Freedom Fairview Mall St. Catharines;
Dell, sorry if I spelt his name incorrect, but he assisted us, and got us set up instantly. Was a pleasure to talk with and great staff. Made it a very enjoyable experience and just want to give an extra shout out to him for making a smooth transition from "one of the big 3"
Great work Dell, again, sorry if I spelt your name wrong!!!
5*”
9:30AM - 9:30PM
1 Bass Pro Mills Dr Unit #106, Entrance #6, Vaughan“Sales representative, Kartik.Very professional, friendly and knowledgeable. Answered all our questions without hesitation. An very pleasant and enjoyable experience.Thank you.Jeff Goheen.”
“This store is filled with amazing people. I got an offer for changing my sim to virgin for just 33$ and it was a good deal. Among the amazing ones @Swati Sharma is the best and then only I realised that she was my college mate too ?”
10AM - 7PM
9360 Bathurst St #105B, Vaughan“I was thoroughly impressed with Vatsal and the service he provided. He is always so helpful and answers any question we ever have. Customer service at this store is exceptional. A+++++. Five stars always and service with a smile. Will only go her to fix any of our electronics.”
“I had the best customer service from Amanda. She was thorough and provided the best deals and plans for Black Friday weekend. A very thoughtful person and will make you feel heard and seen throughout the process. I will absolutely come back to this store!”
“Called ahead to make sure our phone was in stock. Manish the store manager held it for us. The whole transaction was quick and seamless. Thanks for a great experience”
“I saw some negative reviews , but my wife convinced me to go & to my surprise they were very professional am glad I went to buy our phone especially the have credit system”
10AM - 9PM
1800 Sheppard Ave E, North York“Devon and Alireza are the best.number 1 service so friendly.we will come back for sure and bring our friends and familyPayal also helped me change my plan very nice and patient!”
“Very Very good customer service by sales person Rajvee. Must recommend place to get your new device. The lady was patient and helpful in all the steps. Much appreciated.”
10AM - 9PM
3401 Dufferin St Unit 183E, North York“I recently had the pleasure of being assisted by SANYA at Wireless Wave, and I couldn't be more impressed with the service I received. Sanya went above and beyond to ensure that my shopping experience was exceptional.Her in-depth knowledge of the products, coupled with her friendly and approachable demeanour, made me feel comfortable and confident in my purchase. Not only was she able to answer all of my questions thoroughly, but she also provided valuable insights that helped me make an informed decision about the products I was interested in.Moreover, her genuine interest in understanding my needs and preferences truly stood out. She took the time to listen attentively and tailor her recommendations accordingly, ensuring I found exactly what I was looking for. Her patience and professionalism throughout the entire process were remarkable and greatly appreciated.Sanya’s positive attitude and willingness to go the extra mile undoubtedly made my shopping experience memorable and enjoyable.I highly commend SANYA for her outstanding commitment to customer satisfaction and her exceptional contribution to the overall shopping experience. I will be returning to Wireless Wave in the future, knowing that I can count on SANYA for an exemplary service experience.Sincere thanks to Sanya and the entire team at Wireless Wave for setting the bar high in terms of customer service excellence.Best regards,Vansh Jain”
“The manager provided exceptional service and was very available to provide assistance. I advise everyone to take a trip there for needs related to telephone or international calls.”
“Got referred to this place by a friend of mine who was able to save a lot of money on her phone plan. Ram was very helpful and kind in assisting me to switch over and save myself a lot of money on my phone plan”
“The source at Hillcrest mall in richmond hill treated me so well. They saved me a great deal of money on my cell phone bill. They were very patient explaining all of the services available. I couldn't be more pleased with the service. Thank you so much to Hossein, V, Shantanu, and Myron for the exceptional service. God bless you.”
10AM - 6PM
3200 Dufferin St Unit 14B, Toronto“Nice gentleman working there. Came in a few weeks back cause my phone was stuck and wouldn't unlock. He fixed it free of charge and just asked that i leave a nice review.”
“Based on Zoran's service at this location, not Koodo in general.I had a severely horrible experience at Mobile Klinik at Colossus (Woodbridge.) [For those who don't know (like I didn't until that practically criminal experience at Mobile Klinik), Telus (who own MK) also owns Koodo.]Fast forward to the part where I've had to purchase a new phone, and shop for a new plan after MK gave it to me up the rump. After many visits and calls between the Telus store in Vaughan Mills and Koodo Mobile, I desperately attempted to resolve the original phone problem here in the Yorkdale Koodo store. It was my lucky day to be served by Zoran here. He listened carefully to what I needed, and methodically approached my problem with a knowledegable thoroughness that was impressive. Once I was satisfied in terms of having to kiss my old plan goodbye, he then went above and beyond helping me find the new one I was forced to buy. Next time I'm in Yorkdale, I owe him a donut along with my 100% satisfied gratitude.”
“Great experience switching over to Freedom mobile. Excellent deals and great customer service. I was helped by a salesman named "Showmik" and his service was awesomed. He helped me to find out the best plan and options which is affordable for me. I would personally recommend going to this location for the best one.”
8AM - 8PM
1431 Yonge St, Toronto“I bought a Samsung galaxy TabS6 Lite this evening and was satisfied with the service, price and quality .The stuff members were very friendly and helpful. Thank you all ,Mila?”
11AM - 7PM
2900 Warden Ave., Scarborough“I bought an iPad from this store and the guy deep Patel helped me in setting up my new iPad great service bought a phone as well from deep it works really well great service loyal and discipline man he is thank u for time and for ur help”
“Fatimah, the young lady that help me with getting a news phone was very professional, curtuous, patient and sure new how to keep the customer feeling as special.”
“Savana was extremely helpful and assisted both me and my partner in finding the best package for us. Highly recommend this location for any internet/ cellphone related business”