Food Basics is a smaller store with a good selection of fresh fruits, vegetables, and dairy, and is generally well-organized and clean. The staff are frequently described as friendly, helpful, and kind. However, the store sometimes has issues with stock, as flyer items can be unavailable and produce spots are often empty. There are concerns about not enough staff at the cash registers and in the grocery department. While some find it a pleasant place with competitive prices, others feel it is no longer an affordable budget supermarket and have reported incidents of expired food being sold.