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January 2024 by Aryana Raz
I recently had the pleasure of using the dry cleaning services at Flair Cleaners and I must say, I am thoroughly impressed. From start to finish, the entire experience was seamless and exceeded my expectations.First and foremost, the staff at Flair cleaners were incredibly friendly and professional. They greeted me with a warm smile and made me feel welcome right away. Their attention to detail and commitment to customer service was evident from the moment I walked through the door.The quality of the dry cleaning itself was exceptional. My clothes came back looking fresh, clean, and wrinkle-free. It was evident that the team at Flair Cleaners took great care in handling and treating each garment with the utmost respect. The attention to detail was remarkable, as even the most delicate fabrics were handled with care and returned to me in pristine condition! They returned my leather trim Mackage and Kenzo down filled jacket just like brand new and cleaner than ever!What truly sets Flair Cleaners apart is their commitment to sustainability. They use environmentally friendly cleaning methods and products, which is something I greatly appreciate. It's reassuring to know that my clothes are being cleaned in a way that is not harmful to the environment.Overall, I highly recommend Flair Cleaners to anyone in need of top-notch dry cleaning services. Their friendly staff, exceptional quality, commitment to sustainability, and fair pricing make them a standout in the industry. I will definitely be returning to them for all my future dry cleaning needs.
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December 2023 by Simon Siu
I used this dry cleaner a number of times including Canada Goose winter jackets. They always do a good job. Happy to come back for dry cleaning :)
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October 2023 by v ristag
Flair Cleaners is the only cleaners I trust with my clothes, their work is exceptional. Sherry is amazing with the best customer service. Would definitely recommend Flair to anyone I know.Service: Cleaning
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October 2023 by Banger Boomer
I have been a local customer for many years at Flairs. Another beautiful addition to my favourite plaza. Fairly priced professional dry cleaners with a friendly and informative staff. The owner operator Sherry takes much pride in her business. I have never been disappointed in my many years as a customer. Highly recommend to my fellow thornhill residents.Service: Cleaning
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October 2023 by N P
I had dry cleaned my suit here once during COVID, it was over priced (like 30% higher than any place downtown). This time around (Sept 2023), I'm bringing 6 pieces of my wife's clothes for dry clean. To avoid any price surprises, I asked the lady to give me a total on the day I dropped off the clothes and she wrote a few numbers on my ticket which sums to about $90. A week later when I went to pick up all the clothes, guess what? Surprise, surprise, it wasn't $90, instead it's $150. The same lady told me "there's tax, you know?" while she was fetching my batch in the cloth jungle at the back of the store. I told her the tax is not going to be $60... She came back and gazed at her own writing on the ticket and said "oh, there were two other pieces not counted. Your wife's cashmere sweater was under the pile." There was no "sorry" or "my mistake", as if I was the one counted the numbers wrong... All I tried to do was to avoid surprises, yet this place does have a flair with surprises (not in a good way).But to be fair, the cleaning quality was pretty good and they even shaved most cashmere "balls" off with a fabric shaver, although it has probably nothing to do with the lady at the counter... (that's why I'm giving a 2-star instead of 1).RE: owner's comment. (added after your ridiculous response)I know it's 6 pieces in total (read the comment!)... I just didn't know what the total amount I should be expecting (plus I read the comment and knew someone got a price surprise before). Btw, you also know there were 6 pieces because you counted one by one... The fact is that you wrote down the wrong number, off by 40%!!! $90 vs $150.1) I didn't ask you to honor the price. Coz I know you won't acknowledge it was your fault right from the start.2) I am giving you a chance to recognize your own mistake in order to improve your service here on google review. Yet you are still desperately trying to say it's your customer's fault for not giving the right price... just hear yourself.You will eventually build enough bad reputation in this neighbourhood if you keep doing what you are doing. Kudos
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September 2023 by Franklin Rubinstein
Impeccable quality and wonderful service. Best cleaning service I’ve ever used… jackets that looked old and dirty came back looking brand new. Highly recommend.
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September 2023 by Jason Wong
Great customer service! Very detailed with our jackets and cared about the customer.
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August 2023 by SamirA Jaffer
Great. Professional and fast. Small repair service is also very convenient.
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May 2023 by Jeff Bratt
I have been going to Flair Cleaners for years and they take great care of your garments. Prior to going to Flair cleaners I had tried different dry cleaners and my clothing would either come back dirty or damaged. You take your clothes to get cleaned, not damaged! Flair Cleaners always has friendly staff that will always go the extra mile to make sure that you are pleased with their services. HIGHLY RECOMMEND!
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April 2023 by Tia Downer
We highly recommend Sherry at Flair cleaners. Service is excellent and always pleasant.
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December 2022 by Zoryana Zlupko
Terrible customer service. On the day I dropped off my jacket for dry cleaning - I inquired about the price and was given a much lower rate. When I picked up my jacket, the cost of dry cleaning was significantly increased and the explanation that I received from Flair cleaner’s representative was that the rate has gone up. I would have gone to some other dry cleaners if I knew they were gonna charge me this much. Very frustrating.Service: Cleaning
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May 2022 by Zory Z.
Terrible customer service. On the day I dropped off my jacket for dry cleaning - I inquired about the price and was given a much lower rate. When I picked up my jacket, the cost of dry cleaning was significantly increased and the explanation that I received from Flair cleaner’s representative was that the rate has gone up. I would have gone to some other dry cleaners if I knew they were gonna charge me this much. Very frustrating.Service: Cleaning
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April 2022 by Saadi Yaghini
Excellent service. Very friendly, professional and courteous. Would recommend to friends and family, and have already done so!Services: Cleaning
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November 2021 by Say K
The best in the GTA!!! I always have the most pleasant experience with Flair Cleaners. Their customer service and attention to detail is amazing!Service: Deep clean
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August 2021 by Zoe Gigis
My family and I love using Flair Cleaners for our dry cleaning needs! This is a great family run business that cares about all of their customers, and always exceeds expectations! Highly recommend Flair Cleaners to anyone!!Service: Cleaning
