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February 2024 by Claudia C
My mother had brother had gone to Toys “R” Us and they met one of the Sales representatives on floor And she went above and beyond to help them find everything they needed and more for my coming baby she gave them excellent service with positive attitude. Thank you Moena the service you provided. They are definitely will be going back to this store.
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January 2024 by Brittany Powers
Jaxon toys “R” Us
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January 2024 by Andrei Podeanu (Dre)
They close TOO early everyday
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December 2023 by Emily
My boyfriend and I visited this location today and let me tell you the experience we had was amazing! Thanks to their associate Crystal! We got what we need for the holiday season. I wish her and her team a happy holiday!
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November 2023 by Marina Israelyan
Special thanks to Jon!!! I really appreciate your help!Marina
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November 2023 by Bassem Bendary
Customer service supervisor John is super helpful, I bought a double stroller online whose size didn't fit my door and, after severl unsuccessful attempts with online customer service, I reached out to him and he was very cooperative and understanding to accept an exchange despite open. He's a great listener who understands and really cares about customer satisfaction.
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October 2023 by Zie Zie
I recently visited Baby"R"Us to collect a baby registration gift. To my surprise, I encountered very rude customer service. When I inquired about the gift, the lady at the counter questioned if I had come the previous day, which I hadn't. The tone of her voice and the suspicion in her eyes were both unwarranted and uncomfortable.Attempting to clear the air, I told her that this was my first visit to the store in months. I was genuinely looking forward to collecting the gift as a soon-to-be parent. Instead of understanding, she sighed audibly, rolled her eyes, and reluctantly said, "Fine, let me check."The encounter was hard to forget. I hope Toys"R"Us emphasizes the significance of treating every customer with the respect they deserve.
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August 2023 by Nadgen Tsygan
It is very clean. The staff are very friendly.
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May 2023 by Will C
Had a baby shower and didnt know what to get. Maria was super helpful and kind and helped me find what I was looking for.
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March 2023 by The Media Entertainer - TME
Mauricio: It was wonderful to get help from superstar Moena. She nailed it which made my wife and I feel like a VIP. May Jesus bless her more. Guess what? I can't be wait to be there again at Babies "Riding" Us for shopping mood. Cheers.?
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March 2023 by D G
This is a review specific for the sales representative Caroline. My partner and I walked in to get ideas for our expected baby and we walked out with our expectations exceeded by a long shot.Caroline was fantastic from beginning to end. She noticed right away that I needed help/assistance and was aware enough to come and help me. Caroline took the time and care to explain every single product that we were interested in and even showed us little tricks to make the most of the products with incredible patience. She also signed us up for the baby registry which got us a whole load of free goodies and samples that we did not expect to receive upon walking in. Quite the unexpected and pleasant surprise!As new parents, we were quite overwhelmed by everything we needed to shop for and prepare for; but Caroline really broke it down for us step by step and even provided us a general list of items that all new parents should have. Now, we feel more confident with everything we have to deal with.Thank you so much Caroline! We will definitely be coming back !
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March 2023 by Arsham Gh
Fezeh served us today and she is very kind and respectful answering all our questions. I will come to this store again and will recommission it to my friends.
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February 2023 by Navid
Great place with many items available for the kids and babies. We enjoy buying toys from this location.I only had one concern today regarding customers and especially kids safety. There are two edges coming out of the shelves. They are metal and pretty strong. I told one of the staff and they said it has been like this for a long time! Not very convincing as I see this as a safety hazard. Please see the pictures.Other than that, great store, nice staff and well managed.Thank you
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December 2022 by Oren sh
I went to buy the new carseat, lets start with that that the one on the floor was broken, so the manager asked to bring a new one for demo. The lady who was explaining me about the carseat was amazing 5 Stars to her!!!!!!!!!!!Than I decided to buy it, I Was advised to wait at the cashier and someone will bring me a new carseat. 45 Min !!!!!! 45 min!!! I was waiting there till finally I was told that they dont have any in stock.... all that time someone was coming asking me if I'm still waiting..... and calling someone else.. .... such a disappointment and lack of basic supply store managment. Again they kept me waiting till finally they understood they dont have any and sent me to another location.
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May 2022 by Missy C
Eager to assist and great selection of newborn essentials. Great customer service.