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November 2024 by Brady Beaudry
Great in store service. Never picks up the phone in grooming
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October 2024 by Victor Wong
Good service and inventory
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October 2024 by Gabrielle Whitlock
Friendly staff and well stocked
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September 2024 by Karin Diaz
Good place, nice people
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September 2024 by Michelle Bee
Always busy as hell but only one cash open?!? :$ besides that I ❤️ Petsmart !
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September 2024 by Dan Hales
Typical pet smart, reliable.
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September 2024 by samantha bushey
Animals always get spoiled here!!
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August 2024 by Andre Laverne
When will head office for pet smart listen to the thousands of pet owners who constantly provide constructive criticism about their unsafe products and selling of small rodents? Please STOP selling hamster cages that are below the min 750 square inches of floor space that’s recommended by animal orgs around the world. Please STOP selling hay based hamster food that slowly STARVES hamsters to death since they don’t even eat hay. I will continue to discourage all my clients and patients from shopping at any petsmart until they do better.
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August 2024 by Lisa Lalonde
I have been taking my dog yo petsmart for grooming for years. My dog is a maltese mix and has very fine hair that mats easily but the mats do come out with some combing. 3 months ago, we brought him in to get groomed and to my absolute horror, he came back shaved! They told me they could not get the mats out..which surprised me because they have never done before. I brought him again for a groom on Friday and specifically told them NOT to shave him down. When I picked him up, it seemed ok but when I got outside I noticed they had shaved ONE back leg completely down to no fur! I called them to ask why and they said his one leg was matted so they shaved it! They said if I wasn't happy, and since they guarantee their cuts, to bring him back and they would shave the other 3 legs to match!!!!! I can honestly say I was speechless. I told the manager that I will NEVER bring him back there again! DONT BRING YOUR DOG THERE!!! so unprofessional!! Imagine shaving one full leg and leaving the rest! When I looked closer I noticed more shaved spots here and there. It looks like a 4 year old took the shaver to him! Disgusting!!
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August 2024 by S R
Make sure you do your homework before shopping. Basically had to argue with an employee about what they stock in store. Long story short. I was right she was wrong. Was followed by a
"guess I learned something new today"
Don't argue with customers.
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July 2024 by guerebear
Friendly and welcoming staff
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July 2024 by Ken Layton
Friendly staff and very knowledgeable about pet foods and stuff and very helpful when I needed it to find a new cat food with better stuff for my cat
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June 2024 by Janic Feth
Joelle did such a fantastic job grooming our 6 month old Cockapoo. This was his first haircut and they were so excellent with him and so reassuring to me. You can tell that she really loves what she does! Thanks for turning this milestone I was dreading into such a positive experience!
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June 2024 by Celina Titus
Excellent customer service
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June 2024 by J Watson
Can't believe this corporation discrimates against bully breeds. Shame on your outdated policies. Every breed has the potential to be aggressive