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October 2024 by randy baldelli
So Today I was at a local Tim Hortons My Battery Died In Sudbury Ontario just down the Road From Auto Depot I called Alex He had a Staff Come Give me a Boost No Questions asked Amazing Amazing Amazing Thanks Alex and Staff ! Randy Baldelli
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October 2024 by Ms TaxiDrvr
5 Stars – Excellent Customer Service and a Smooth Process!
THANKS DYLAN & KYLER!
I recently purchased a car from Auto Depot, and the experience was outstanding! Their customer service was top-notch, making the process incredibly smooth and efficient. Within just a couple of days, they secured a great approval rate for me, had all the paperwork ready, and prepped the car for pickup. They went above and beyond by detailing the vehicle, giving it a fresh oil change, and even filling the tank with gas!
I also really appreciated their transparency regarding financing, fees, and any additional costs. There were no surprises or hassles—everything was laid out clearly from the start. The entire business exchange was professional and straightforward, which I loved. I will definitely be returning when it’s time for my next vehicle!
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October 2024 by Shane
Terrible experience. Purchased a car from them a month ago that has been leaking engine oil since ownership. Apparently, this vehicle magically ONLY started leaking oil when I signed the papers (I sent them photos, the sub frame was coated in oil - not a new leak). I was instructed to bring the vehicle into their garage for inspection at which time I was told it was a oil pan gasket leak which was too large of a job for them to complete - it needed to go to an OEM dealer to fix it. Apparently it was a "Level 1" oil leak which passes Ontario Certification, looking it up its actually a Level 2 oil leak because it forms oil droplets (my driveway is full of them) and as such this vehicle should have never passed certification. I had the gasket replaced only to find out it was not the issue. In spending additional money it was determined by OEM dealer it was the crank seal that was ultimately leaking. I'm basically on the hook for thousands of dollars worth of repairs and zero help with it. The entire front end of my car needed to be removed and motor supported (Twice). Get a second 3rd party certification/inspection completed it may save you thousands of dollars in the end. Not only do I have to fix my car, but also fix my driveway. Buyer beware.
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October 2024 by Lori Corbiere
They looked high, they looked low and then did all over again to find us the perfect vehical. Thank you again so much for finding the vehical to fit our needs at a great price.
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October 2024 by Maryanne Pilon
Kind,friendly salesmen,very professional and helpful,got us a vehicle quickly,awesome place to buy a vehicle.Thanks Charles for the awesome service you provided.
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October 2024 by Jasmine Pottier
Purchased my last 2 vehicles from Dylan and Kyler and I had a fantastic experience. They made the process easy and offered exceptional service.
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October 2024 by Conor O'Hare
I had nothing but the best experience at Auto Depot Sudbury. Dylan and his team were professional from the very start and made sure I got what I was looking for. Their honesty throughout the process showed me that they care about their product and their customers and made me feel comfortable purchasing my first car from them! Highly recommend Auto Depot to anyone looking for a vehicle.
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October 2024 by Jazmyn Antoine
Great customer service!
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October 2024 by Sam Thompson
The whole team truly is there to help. Charles truly made this experience completely personalized and overall knew exactly what was best! to boot, the perks from winning my first car payment, and an unbeatable warranty. Could not be happier. Thanks again!
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October 2024 by Julie Imbeau
I am on my third vehicule from Auto Depot and have never been disappointed in the service they provide. Their patience along with their knowledge is what keeps me coming back. Auto Depot is the ONLY dealership I trust in Sudbury. Thank you again Auto Depot for yet another easy transaction!
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October 2024 by Angel Poitras
I had nothing, except à down payment, no crédit, no co signer . I walked in to auto depot one day explaining my situation and it was , come on in will help you !! I couldn't believe it , they were so kind , and helpful, understanding of my situation. They got me into my new car that I absolutely love ♡
The day I went to pick up my new car , I had my toddler who's obsessed with small car/truck toys , they had modèl type toys in boxes that my son wanted so bad... explaining to him it's not a toy, auto depot surprised my 4 year old with a little toy jeep to keep , yous not only made my day, but my son also !:) thank you for giving me this opportunity for my family ♡
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October 2024 by Chelsee Bradbury
Shopping for a new vehicle was pretty stressful with a month’s of not finding the “one” with the right price tag. I stopped into Auto Depot and Dylan was nothing but supportive, understanding and extremely helpful. He head hunted to find me my dream Ram 1500 and he did not let me down. He worked with my crazy busy schedule and secured a truck in my price range. He truly took all the stress off my shoulders. Not many dealers are this caring.
I felt taken care of through every step with patience. I also cannot forget about Kyler! He’s incredible at his job and funny too. Thank you so much for everything, I’m in love with my new Ram and I’m so happy to apart of the Auto Depot family. ?
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October 2024 by Gabriel Chenetto Dayon
So I was trapped under a bad car loan with a low trim sedan. We wanted to upgrade into an SUV but I tried lots of dealership and they would just say they will get back to me or offer me another low trim and a vehicle with not in our liking.
I googled and saw this Auto Depot since we will visit Sudbury and they made everything possible like a miracle or magic I would say! They talk less and get into action within a snap and there we go they manage to put me into a 2023 GMC Terrain and it is a freakin AT4! We never thought that this would be possible since we are trapped in a bad car loan.
I 100% would recommend this place to my friend or to anyone that I will know who needs a class and awesome cars! Can’t thank Dylan and Kyler enough for the fantastic job we are genuinely happy with this purchase! Let’s go Auto depot! ????
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September 2024 by Zach Barlow
Excellent service, I was so nervous about getting a new car but they made the whole process easy for me. Highly recommend
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September 2024 by Jules
Best car buying experience ever, all in less than 3 hours I was on the road. Thank you to all the staff at auto depot, I'm one happy lady.
