“I really love this store. I make an effort to actually shop here whenever I'm in town. I had an experience today that left me annoyed.
I bought a pair of shoes on sale. Made a comment about what a great find to the owner at checkout. Her response was well "I hope we are still in business next time you come in" in a rude tone. I took it as a "thanks for buying our sale stuff only" comment.
Made me think of all the times I have tried to shop at this store over the years but they were closed. Firstly closed Sundays...thats one of the 2 main shopping days in stratford so maybe if you actually stayed open you might sell stuff at full price instead of having to clearance them out. They are also closed Mondays. Only open 11-6pm Tuesday to Saturday. When do people get a chance to shop after work on a weekday if you close at 6? There's no online shopping option at all.
They also close entire months in the summer and winter for a break. Fine. I get it we all need a break but you lose business when you're closed obviously.
So ..anyway long story short. Maybe stop making petty rude comments to customers and stay open so customers can actually shop! .That way you wouldn't need to clearance everything off just to stay afloat.”
“My husband was able to end a 5+ year search for his dream trenchcoat thanks to the helpful advice from the person who helped us out today. He has been so happy all evening! The selection is beautiful, the prices are super reasonable ($95 for a vintage pure wool coat? Um yes please!), and the owner (I think?) Was so sweet and helpful! Would happily shop here next time we visit!”