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February 2024 by sagar patel
One of the best place to bring your car for the repair. I have visited many auto repair shop in different cities but this is place is very honest, they never gives overpriced quotation and some others unnecessary repair suggestion just like some other fraud car shop.Welcoming staff, excellent and fast service. Highly recommended for everyone !!
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January 2024 by Em Jay
Awesome service, super friendly. Andy was great to work with and happy to explain things every step of the way. They worked with me over several weeks until the issue was resolved.Additionally, they accepted my mom (who was visiting from 800km away and was trying to get home)'s truck on a Friday afternoon in an emergency situation when the other garages we talked to wouldn't even book a diagnostics appointment for 2-3 weeks. Andy let us know they would take a look in between other appointments if they got the chance and they actually diagnosed and fixed the issue within 6 hours - we had the truck back by the end of the day so she could get home over the weekend instead of having to wait until Monday (or later).Can't say enough good things - what a great team!
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January 2024 by Jenn Siegner
Muffler fell off Friday evening before New Years weekend and I made my way to mufflerman on the advice if a friend. They were about to close but took the extra half hour to get me back on the road safely, amazing , friendly and fast!! Will return for sure
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December 2023 by Raghav Rahul
Reasonable & Good Service. Dealt with them 2 years ago for a Brake and Rotor Service. They’re quick and responsive also maintain recodes meticulously and are fairly priced for the services they offer.
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December 2023 by Merv Knechtel
Hi,My winter vehicle needed a bit of TLC...the muffer was ok for another season.(hopefully),but the tailpipe was missing.They quoted a reasonable price for a full repair.As it was my winter vehicle only,and we are close to Christmas,we talked about installing a simple TURN DOWN.They quickly and at no cost manufactured one,installed it,and sent me on my way.5 Stars for the staff at the Straford Location.I certainly will be returning, when it is time for a muffler.
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November 2023 by Chris
I have been going to this location for about a year, and it’s been great. From oil changes to exhaust work, they have been a pleasure to work with. Everyone there is personable and friendly, great workmanship, and their honesty is refreshing. I’m going to keep coming back for those reasons. Thank you to everyone there.
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November 2023 by Josh Caissie
The team was super helpful and gave me a free inspection. The knowledgeable and friendly staff saved me a fortune and gave me some peace of mind. Great place to go for diagnosis or to get some work done.
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October 2023 by J.J. Shanklin
Great hounest work. They go the extra mile to please customers.
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September 2023 by Elite Wealth Insurance
As it’s the case with many typical mechanic shops , they took advantage of my trust and didn’t do what they claimed they did.Charged me $1300 for a rack & Pinion replacement and six months later I found out that didn’t even touch it.Very disappointed
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August 2023 by Matt Canon
My wife and I heard a noise in our car on our way into town from Chicago. They were swamped but agreed to look at it. They identified the problem and fixed it and had us on the road within 30 minutes and didn't even charge us. What a wonderful experience and group of people. Thank you
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July 2023 by Emad Salama
Honest and fast service! Did my brakes in no time and even have a lifetime warranty on the brakes and 1 year on the labour!
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July 2023 by Matti Conroy
My cars anti-theft detector had went off, and after figuring out that my fob wasn’t responding, I was able to use my backup and drove over to Mufflerman.The guys there were super helpful, replaced my fob battery for free and let me know they were there if anything else should arise.Been going to them for years and truly appreciate the customer service, professionalism and expertise.Great job guys!Service: Auto battery replacement
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May 2023 by Charlie Fox
I had a concern about my exhsust system. They gave me a fair and honest answer. Thank you very much.
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May 2023 by Steve Obrien
Instant friendly service, they accommodate if needed good service
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May 2023 by Debbie DeSando
The end of the day is the worst time to get a nail in your tire,… the gentlemen at the Mufflerman Ontario St Stratford location did not leave me stranded when they very well could have. They changed my tire quick and had me safely on my way despite being closing time! My gratitude and respect for these gentlemen is high. If you need vehicle maintenance of any kind, I highly recommend you give them a try … they went above and beyond (at closing time) for me!Service: Auto tire replacement
