PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all pet needs. The store provides a varied selection for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Reviewers highlight the kindness and accommodating nature of the staff, especially in the training classes and the pet adoption process. One customer particularly praised Kassian for his exceptional help with their Ball Python, noting his patience and knowledge. Many customers appreciate how the staff treats their pets, making them feel confident in the care provided. However, there have been mixed experiences, as one reviewer mentioned an interaction with staff that felt dismissive when asking about hamster food. Overall, PetSmart remains a popular choice for pet supplies and services.