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“Today I bought my first hijab and Aisha welcomed me with open arms. She is sweet, helpful and friendly. Even gave me two items for free as a gift. JazakAllah for your help.”
“I just wanted to say that the Mark's "Wearhouse " in Kanata Centrum has 2 very special people working there - Tyleen and Sheri-Lynn. My wife was there a few weeks ago trying to buy some jeans and was having difficulty finding the right pair. These 2 ladies went well beyond what I would normally expect and they made suggestions and were able to help get the proper size and style. While many of life's decisions are far more complex than buying jeans, it was a sincere pleasure shopping at that Mark's and encountering 2 very sincere and accommodating staff.”
“I visited Eddie Bauer on a very busy Saturday during the Easter long weekend. I was looking for a waterproof rain coat and was helped by Kelly. She took the time to explain the features of the coat and benefits of one coat over another. Kelly was extremely informative and helpfully and I would like to recommend her for employee of the month. She made our shopping experience enjoyable and informative.”
10AM - 9PM
8555 Campeau Dr Unit #700, Ottawa
Clothing Stores
“Darine was AMAZING! I had the most product shopping trip ever with her. She helped me find colours and styles that fit, and checked in the back for sizes. Thanks Darine! You rock!”
“The store is a pot bigger than I expected, which is nice. I'm not sure what it was, but when I walked in, the woman who was working at the front of the store, anytime I seen her looking at me, she looks disgusted and would avoid be close me. Unfortunately, she was the only available sales associate to ask for help, but I couldn't bother with her.”
“Sometimes a store goes above and beyond so many times, you have to drive point the home of how wonderful the people who work there are. I had the grand delight of being helped by Nat and Hayley and I couldn’t speak their praises enough. It’s always great when you get to vibe with awesome folks. I consistently look forward to coming into this store because everyone is just so cool. I hope you all have comfy pillows, sunny days and plenty of cold water! Thank you for being FANTASTIC!”
10AM - 9PM
8555 Campeau Dr Suite 310, Ottawa
Clothing Stores
“I had an amazing time at Under Armour today! Parking was a wreck which was not expected. I wasn't planning on stopping by but my daughter really wanted to check it out. As soon as I walked in I was greeted by a smile from Danny, who helped guide me to the kids section where I was looking to shop. It was a breeze finding sizes in the kids section AND EVERYTHING WAS 50% OFF! I got what I needed (and more) and headed to the extremely long line. The line went by quickly (for the size of it) and I was pleasantly met by Pat who handled my items quickly and efficiently. Overall great experience at Under Armour Factory House today, will be coming back! Happy Victoria's Day!”
“Amazing customer service!!I really enjoyed my time at this place!But I would especially like to mention a girl named Julia who helped me in this place last week. She was so patient and kind, very nice, friendly and knowledgeable.The service was so professional that I didn’t feel rushed at all even though it was very busy - she was amazing! Will definitely be back!!”
“This branch is the best one in Ottawa. I prefer to go here because of their excellent customer service. The lady who worked on Wednesday, July 26th, 2023, in the morning was friendly, and she was the only one running the store. I will definitely come back to shop in the future.”
“Small unique consignment store with some good to great designer labels. It is not overcrowded like some other consignment stores I have been in. Merchandise is nicely displayed. Staff are courteous, helpful and quite cheery.”
“I bought a winter coat at a great sale price at Eddie Bauer Bayshore. Store manager Mike and cashier Kyle were extremely helpful. Mike knew every detail of the winter coats’ features. The product quality is excellent. In early November the selection is great.”
“Went jeans shopping with our daughter and had the pleasure of being helped out by Keeva. What a wonderful experience. She made our daughter feel so welcome and so comfortable in her own skin it was beautiful to watch. Keeva you're one of a kind and we are so lucky to have met you!”
“We came in to make an exchange on some Christmas gifts and misplaced the receipt but luckily the kind lady at the cash was able to pull up a copy with my phone number. She was so cheery and happy to be helping us which made both my moms and my day. We need more people like her in customer service jobs!”
“This is my favorite Marks in Ottawa , Im so glad to deal with Jasmine Southam, she is so helpful and organized. Jasmine help me pick out all the perfect gifts for my wife, im so greatful for her kindness and knowledge. She deserves to be employee of the year ! Please send my best to this amazing human. Cheers.”
“Thank you Fanisha Abdull Nazer for your excellent service that you are providing us today in the branch. We are appreciate it . Professional and kind person. Thank you very much”
“I gained a little weight and my new coat was too small the manager had no problem exchanging it for something better. The service was impeccable and not to mention very friendly”
“I went in on Saturday to grab some merchandise made by a YouTube channel I follow (Donut Media) and after walking in, was greeted by the people working and was offered help, which was very much needed given that I wouldn't have known where to look for what I was trying to get. To my surprise, the employee there was not only familiar with Donut as a channel, but was also into the car scene, and we had a quick but fun chat about cars and such.It was a great experience not feeling like I was just a customer coming in to grab something and then being pushed out the door right after. The vibe and tone that both people working that evening set was exactly what I would want from a store that's geared more towards people who are passionate about a given content creator or fandom. 10/10 would recommend coming in person to this store if you plan on getting something from Zumiez!”
9 AM - 9 PM
100 Bayshore Dr, Nepean
Clothing Stores
“Went in 10 minutes to close after having a horrible experience at another store, staff was so helpful. Jessica in the changeroom took the time to explain how their jeans fit and got me another size. Cashier was super friendly even though I was the last customer. Awesome staff attitude!”
“The staff at this store is incredibly friendly and helpful. The woman who greeted me took time ask me questions, and then show me around the store. She suggested lots of options and helped me build some beautiful looks that I wouldn't have thought of. It was a fantastic experience!”
“Jack made my experience there so seemless. Introduced himself and greeted me as soon as we walked in. Helped me get the jacket I wanted and checked me out quickly. Thanks Jack!”
“Great customer service! Found two items, thought it was a great price, found that the rack that had been mislabeled. . Marton adjusted the price to what was listed on the sign.”
“(Translated by Google) I went to Mathew Charles in Aylmer and I found the most beautiful set for my wedding, in addition to excellent, friendly and professional service.I highly recommend(Original)J'ai été chez Mathew Charles a Aylmer et j'ai trouver le plus belle ensemble, pour mon mariage en plus d'un excellent service, amicale et professionnelJe recommande fortement”
“In my opinion, the stuff in this store is way better than the stuff in the regular Gap stores. More my style, at least. They carry a lot more classic basics rather than “trendy”-styled clothes. Store has a nice layout, staff is friendly.”
“Shyanne was INCREDIBLY helpful. I came in looking for a dress with 1 left in stock, she spent a good 15 minutes trying to find the right size for me. She ended up finding it in the back and thanks to her I have a dress for an event later this week. I’ve never had a staff member from any store be this helpful and go out of their way for me. If I ever need anything from a dynamite store I will be coming to the Bayshore location, no doubt about it. Again, I really do want to say Shyanne was the most helpful store associate I’ve ever met in my entire life. THANK YOU!!!!”
“Repeat Customers are made from Awesome Service. Thank You Natalie and your Staff for providing a welcoming, insightful and enjoyable experience that made my daughter feel very good about her purchase on Saturday. Both my children hope to one day be part of the Awesome Team you are mentoring. Polite, Professional, Proficient Staff… and the clothes are comfy too.”
“Great prices on quality jeans and other clothing and accessories. This store also has friendly staff that are happy to help which is a rare find in retail stores today.”
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“I was at Ricki’s location this evening and met a wonderful girl Emmanuella! I was provided incorrect and incomplete information regarding the return and refund policy from the customer service and I was very disappointed to hear otherwise. Emmanuella was quick to judge the situation and went above and beyond to honour my request. She was totally transparent about the policies very courteous and had clear and effective communication skills and was very efficient in her job. I was super pleased the way she handled my enquiry and I wish her good luck for future!!”