“The best shopping experience for your pets! The staff are friendly and they have such a strong knowledge of all products. We appreciate everything they do with pet rescue as well. Truly worth the drive from Kitchener. We won’t go anywhere else!!”
11AM - 5PM
315 Arthur St S, Elmira“Friendliest staff!!! First time here today and I was so impressed with the helpfulness and kind employees. Plus my dogs rate them 5/5 too! They loved all the pets! Also I found there to be way more selection than Kitchener and Waterloo.”
“I want to thank and compliment Crissy from Rens Victoria St
She noticed me bewildered by all the choices for dog food.
Crissy patiently explained to me with a great depth of knowledge on each product and helped me make informed decisions on the best choices for my dogs.
My two fussy, spoiled pets have really enjoyed the delicious variety of healthy food.
Also, her tip about not leaving the food in the can after opening is bang on and so obvious but we had never thought of it. It does make a difference!
Thanks Crissy”
10AM - 6PM
123 Pioneer Dr, Kitchener“Excellent store. I used to go to PetSmart, but I'm glad I made the switch. The staff here are super friendly, they take very good care of the betta fish, and there are many premium pet food brands available.”
“These people sell the best dope bags (cat nip bags) you will ever find. I believe they are homemade with premium cat nip ( might be wrong) but you will not be disappointed! They have a lot of other cool stuff too.”
“I visited Global Pet Foods with my two dogs and was amazed by how friendly and helpful the staff were. I was able to find everything I was looking for, at a reasonable price, and enjoyed one of the most pleasant experiences I've ever had in a pet store. Thank you for the excellent customer service and the treats for my dogs.”
10AM - 6PM
324 Highland Rd W, Kitchener“Best employees out there! Never had a bad experience with this store.I called under an hour before close for the best cone for my cat because she kicked it off. The ladies closing last night were so knowledgeable and patient!!! I didn’t feel rushed at all and only realized after that it was minutes til close! Thank you guys once again!”
10AM - 7PM
655 Fairway Rd S, Kitchener“Got my first parakeet from here !!! Its so healthy..i love it!! Also the employees here are very good especially an employee named as olivia .. she gave me all the information i asked for !! Will definitely recommend this store ❣️”
“Very helpful phone conversation and super fast response to our call about an injured bird. An officer came right away to take the bird. We are grateful that this service exists within the region especially for those of us who have no experience with animals. Thank you!”
“The employees here are always extremely knowledgeable and most times happy to provide information.
I highly recommend Big Al's for a go to place for fish and knowledge.”
10AM - 7PM
663 Erb St W, Waterloo“All tags facing up - phone number associated with the account being blurted out as sooooon as I get to the cash. Every time, like clockwork. I'm in and out quickly. Everyone is so polite even though I feel like I'm rushing them. ? but I want in and out quickly and their team gets it done. No complaints”
“FANTASTIC ⭐️⭐️⭐️⭐️⭐️
I went to visit the sweet town of St.Jacobs & stopped into the bakery, got some fantastic treats for my dog Jade & her friends ? also got a very pretty bandana that she looks absolutely adorable it. She seems to like it & she gets many compliments which she also likes so we decided to get some more for her. The service & attention I received was amazing. They took the time to send photos & options for styles, even fulfilling a request for a shoe ? print that just made my day ?”