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December 2023 by Tori C
Disgusted with the service of this store. I took my iPhone in to get the screen stuck down correctly as the adhesive from the last repair had come loose and to see what was loose in the phone and making a vibrating noise. This place did not use the correct adhesive strips on the screen, instead using liquid adhesive that left residue everywhere. The cherry on top was that I immediately started getting a non-genuine battery message and when I took the phone to another store to check the issue I was informed that my original battery had been replaced with a non genuine alternative. I did not ask for a battery change or the battery to be touched at all. So essentially these guys did nothing for me except steal my genuine Apple battery.
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November 2023 by Mike Wakunick
Premium service at a reasonable price!! I cracked the back glass of my iPhone 12 Pro Max…Apple charges $649 to repair this out of warranty and they were less than half for OEM parts. ETA for completion was 3-4 hours…everything was completed within 1.5 hours! CPR had excellent customer service as well as competitive pricing. I would highly recommend CPR to anyone looking to have quality repairs done! Thanks again guys!
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November 2023 by Jeremy Duguay
Glad I brought my cell there to have the battery changed. The battery was swelling in my Google Pixel 6 and they ordered a battery and received it when they said they would. People need their phones and the staff at CPR repaired mine fast even though a battery needed to be ordered. My son has the same issue and will be getting his repaired. I will definitely recommend CPR to who ever needs a hookup. Price is cheaper than others for sure. Thanks to the staff, greatly appreciated.
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October 2023 by Ali Marino
Great service-cracked screen repair . They ordered the glass for my moto G pure phone, it was in within 2 days. Once the glass was in, it “set” overnight and I picked it up the next day. Total time for repair including wait time was 4 days but was only without the phone for less than 24hrs. Fair price & good service.
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October 2023 by Sam Green
Incredibly kind staff, excellent service. Resolved my issue in a matter of minutes. Highly recommend to anyone who needs a repair on their cell phone.
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September 2023 by Angela Boswell
Brought my Iphone 11 in to fix the screen. Paid 180.00 plus tax, picked up the phone and when we brought it home it wouldn't swipe. Brought the phone back in the next day and they repaired it because it was 'under warranty'. We brought the phone home a second time and within a couple of hours the phone started glitching- green lines across the screen and a large green blob in the corner. I called them and they told me to bring it in. I brought it in a couple of days later due to my work schedule. When I dropped it off they immediately were giving me a hard time, telling me that I must have dropped the phone again and that they saw water droplets on the screen so I must have spilled water on it. Neither of those things happened. They were rude and accusatory and told me this would be the last time they fixed it because 'they are losing money'. I told them they should have done it right the first 2 times. Very disappointing customer service and I was quoted cheaper in different locations for the same repair. Will not be going back here nor will I recommend this place to anyone I care about.
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September 2023 by Mary Lou VanDuzen
Went to get screen protector on new phone. Great customer service. Always professional and friendly.Also had one replaced and they honored the replacement deal.Highly recommend.
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August 2023 by Nathan Laroche
This place was recommended to us from a Rogers employee for a charge port cleaning. They were quick and did it for no charge. The man who helped us was also very friendly.
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August 2023 by Zijun Chen
The repair was really good went in the same day I called, didn’t have to make an appointment and fixed my phone in an hour but Apple does not recognize the screen and there is a little rectangle under the glass screen above the speaker
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July 2023 by M H
*did not make additional accounts to post reviews, as claimed by the owner - who thinks they are being harassed due to 2 negative reviews. maybe if your customer service was better, you wouldn't scoop so low to accuse PAYING customers of harassment. the damage was already done, why would I take my review down?*Does not honor warranties for issues they've already fixed, AND only has so many good reviews because they offer people $10 off to write 5 stars. Shady business
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July 2023 by Mckenzie Wright
Doesn’t honour 6 month warranty after “repair”, with brutal customer service. Only gets good reviews due to $10 in-store incentive- take your business elsewhere to a company that’s not trying to scam you.
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July 2023 by Carriage Bags
Farid helped me fix my phone! Such great experience. I was recommended by a business in the falls and will recommend everyone here!
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June 2023 by Bryton Hodges
Broke my phone screen and no one else was able to get it fixed as fast as these guys did and for a cheaper price than I was quoted at other repair stores. I dropped my phone off and by the time I was done shopping up the street my phone was ready for pick up! The team was super friendly and answered all the questions I had. Thanks again guys! Definitely will be sending more business your way!
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June 2023 by A MIFFER
Went to the shop the other day. Cell phone would not charge. The store representative looked it over and gave it a good cleaning. Now it is as good as new. Asked how much and was told have a good day. Would not even accept a coffee. If I have any issue in the future I know where to go. Appreciate the excellent customer service
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June 2023 by Chantelle S
I asked another repair shop why I was having trouble transferring my data from my cracked phone. After 10 min he was at a loss and I left. CPR explained the issue right away and fixed it the same day. What a life saver! Highly recommend.
