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9:30AM - 5PM
100 Fourth Ave Unit 11, St. Catharines
Banks
“I switched to this bank outta proximity, and the fact RBC just shut down my old account without tellin me, but i gotta say am very happy with it, & feel like i lucked out, not a fan of banks, am also not the typical face youd meet in one, but the employees here always nice, helpful, and fast. Realized today i dont give em enough cred for what they do. Well here it is. Great staff.”
9:30AM - 6PM
380 Scott St, St. Catharines
Banks
“As far as the tellers go, they seem to know how to perform the tasks that they need to in order to do their jobs.The customer service associates (people who are there to try to sell you loans, investments and insurance), are competent.”
“Love this branch! The tellers are ALWAYS happy and friendly. Not only professional but know how to create a good relationship based membership. It does not matter if I have two penny’s or a million dollars in the bank the folks here treat us all the same which is great! Anyone that says anything otherwise must not have anything nice to say!Thanks again.”
“All staff were friendly and helpful. Charleen was really helpful with helping to set up my smart account and explaining everything I need to know. Very easy process!”
9:30AM - 6PM
31 King St, St. Catharines
Banks
“The staff at the King St. location, which has been unfortunately closed, were always amazing. They were friendly and very efficient. No matter where I was in the city, I would go out of my way, to use said location.”
“I cannot praise Jennifer Johnston and the team at Pen Financial Credit Union enough for their exceptional service in handling our mortgage needs. From the initial consultation to the final paperwork, every step was seamless and stress-free, thanks to their professionalism and expertise. Jennifer went above and beyond to ensure we understood all our options and found the best solution tailored to our needs. The entire staff was friendly, efficient, and responsive throughout the process. We felt supported and confident every step of the way. If you're looking for a reliable and trustworthy partner for your mortgage needs, I highly recommend Jennifer Johnston and the Pen Financial team. Thank you for making our home buying experience a breeze!”
“Although I was the first one to visit branch since it got open that day but I’ve came multiple times and the staff is very polite and helpful. Banking Advisors and Tellers are really good.”
9:30AM - 6PM
285 Geneva St, St. Catharines
Banks
“I don't even bank with Scotiabank, but am going out of my way to leave a positive review because of the incredible service I received from Diane. Courteous, helped me with my inquiry, and even though I wasn't able to get my situation resolved that day, she made a great effort and pointed me in the right direction. All you can ask for, 5 star experience!”
9:30AM - 6PM
343 Glendale Ave, St. Catharines
Banks
“I am genuinely surprised by the bad reviews because my experience was amazing. Everyone I met was wonderful and the banking advisor I met (L.A) was brilliant. Opening a new account was very easy and straightforward, I’m really glad I chose this branch. I wouldn’t hesitate going back and I’ll definitely be recommending it to my friends and family.”
Banks
Banks
Banks
Banks
Banks
“I recently opened a savings account with TD Bank, and I was fortunate to have Shams B Rahman assist me. She was an incredible representative—extremely efficient, knowledgeable, and attentive. Shams took the time to answer all my questions patiently and thoroughly, guiding me in choosing the right account to meet my needs. She made sure I understood the different options, explaining both the benefits and potential drawbacks of each, so I felt confident in my choice.
Thanks to Shams’ exceptional service and dedication, I’ve decided to stick with TD for my banking needs. If you’re looking for someone who genuinely cares about their clients and makes the process smooth and stress-free, I highly recommend reaching out to Shams at TD Bank!”