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“The service and selection are fantastic. They took the time to make sure I was happy with everything I purchased and their suggestions really helped a lot. Thanks so much. You're the best!”
“Excellant customer service - the staff are friendly and helpful and not pushy. They were helpful in trying to find the right size and style, an overall pleasant shopping experience with amazing deals in store.”
“The staff were not very friendly, I had to approach them. I felt that because I didn't look like I belonged in the store they didn't take me seriously. I had intended to buy some clothes for my niece and nephew but I ended up going elsewhere.”
“Friendly staff and a good selection of casual, business and formal wear options at very good prices. I've purchased everything from socks and ugly Xmas sweaters, right up to business suits here.”
12:30 - 5:30PM
405 St Paul St, St. Catharines
Mens Clothing
“I'm in love with the girl who works there! She is very helpful and polite with my husband and myself when I go in, plus they have great deals going on right now.”
“I had an outstanding customer experience at Old Navy on Saturday, December 16 2023, thanks to Thomas! Despite being busy with another task, Thomas went above and beyond to help me find the specific size and kind of jeans I was looking for. Thomas skillfully scanned, ran to the back room, and rearranged all the jeans to locate them. His dedication and excellent customer service are the reasons I continue to choose Old Navy. Thank you so much, Thomas, for making my shopping experience exceptional!⭐⭐⭐⭐⭐”
“I had a great experience with Alex on March 22 in the afternoon. He went above and beyond to help me with all his expertise His suggestions were amazing. He was very patient through my whole shopping experience. Also all the co workers were pleasant and very helpful. Thank you Alex.”
“I called asking for a specific item. Lexi was very helpful but couldn't find the solution. We ended our call on a good note. 5 min later she actually called me back with the answer. She kept look even though we had ended our discussion and found my anwser. This is top notch customer service. Thank you Lexi”
“Bought all my new college clothes here, I liked all of them however one of the drawstrings in my cargo joggers ripped out already and I didn't even pull that hard, I'm not sure what to do if I'm able to get an exchange or if it's not returnable anymore due to one of the strings being missing.Although, great store, employees are kind and always ready to help, will definitely be back in the near future!”
“Thank you Elise and Julia. These ladies are wonderful, they helped me picked a last minute engagement photo shoot outfit and everything fit me right off the rack.”
“Outstanding Customer Service! I have been to this location several times recently and the manager is always friendly and very helpful. She was very kind to my 10 year daughter who needed some assistance reaching an item. Also today my experience with an online return was so amazing I spent all my credit and then some! The deals are always fantastic, the store is clean and well organized. Thank-you! We are happy to have a great store with fun affordable clothes for my fast growing Fashionista!”
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
“I’ve shopped here three times and I’ve always had a good experience. I bought a jacket and belt yesterday and the gentlemen helping me was so nice. Some how i grabbed the wrong size belt. I didn’t even notice until this guy comes up to me in the mall and explains I had the wrong belt. Talk about customer service ! Thanks man I appreciate you doing that”